Quality Assurance & Compliance Auditor

ADP, Inc.; Niles (IL); On-site; USD 30,000 - 34,000; Full time

Job summary

ADP, Inc. in Niles, IL is seeking a Quality Control Specialist responsible for monitoring and improving quality across branch operations.

The role conducts audits, analyzes data, identifies risks, and leads corrective actions to ensure compliance and service excellence. Applicants should have a Bachelor’s degree in healthcare or related field with 3+ years in QA, auditing, or healthcare operations, and strong Excel skills.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field, or equivalent experience.
• 3+ years of experience in quality assurance, compliance, auditing, or healthcare operations.
• Experience conducting audits, reviewing documentation, and implementing corrective actions.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Quality Assurance & Internal Audits
• Conduct scheduled and unscheduled audits of branch operations, client records, and supporting documentation.
• Review client files, caregiver documentation, schedules, assessments, service notes, and operational records for accuracy, completeness, and compliance.
• Identifyoperational risks, process deficiencies, documentation gaps, and quality concerns.
• Develop, monitor, and track corrective and preventive action plans (CAPAs).
• Verify completion of corrective actions and ensure sustained compliance improvements.
• Provide audit findings, recommendations, and follow‑up reports to leadership.

Skills

Quality assurance

Auditing

Data analysis

Documentation

Education

Bachelor's degree in Healthcare Administration

Equivalent experience

Tools

Microsoft Excel

Auditing software

Job description

ADP, Inc. in Niles, IL is seeking a Quality Control Specialist responsible for monitoring and improving quality across branch operations.

The role conducts audits, analyzes data, identifies risks, and leads corrective actions to ensure compliance and service excellence. Applicants should have a Bachelor’s degree in healthcare or related field with 3+ years in QA, auditing, or healthcare operations, and strong Excel skills.