Quality Assurance Caseworker, Social Services

Department of Health and Human Services; Bangor (ME); Hybrid; USD 56,000 - 75,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Health insurance

Dental insurance

MainePERS retirement

Gym reimbursement

Flex Spending Accounts

Public Service Student Loan Forgiven.

Living Resources Program

Parental leave

Deferred compensation

Job summary

The Department of Health and Human Services in Maine seeks a Human Services Caseworker in Bangor to assess, document, and coordinate services for clients, ensuring compliance with state and federal regulations and agency policies.

This full-time position offers partial telework with management approval, a structured pay scale including a starting pay step, and opportunities for professional growth while serving communities across Penobscot, Piscataquis, Washington, and Hancock counties.

Qualifications

• A Bachelor's degree in Social Work or related field with required coursework.
• Eligibility for conditional or full licensure as a Licensed Social Worker (LSW) per Maine Board.
• Transcripts must be submitted with application.

Responsibilities

• Conduct comprehensive reviews of client case files to ensure compliance with regulations and policies.
• Document thoroughly and timely; track performance indicators for safety and compliance.
• Collaborate with supervisors and multidisciplinary teams to address quality concerns.
• Provide reports, guidance, and technical assistance to agencies on policy interpretation.

Education

Bachelor's Degree in Social Work or related field including at least 12 courses in behavioral science/social work

Job description

The Department of Health and Human Services in Maine seeks a Human Services Caseworker in Bangor to assess, document, and coordinate services for clients, ensuring compliance with state and federal regulations and agency policies.

This full-time position offers partial telework with management approval, a structured pay scale including a starting pay step, and opportunities for professional growth while serving communities across Penobscot, Piscataquis, Washington, and Hancock counties.