Child Protective Services Caseworker Supervisor

maine; Rockland (ME); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

Work-Life Fit - Rest

Job summary

Department of Health and Human Services (DHHS) in Maine seeks a Child Protective Services Casework Supervisor to lead a team of caseworkers in child protection, adoption, and substitute care. The role involves planning, directing, and monitoring the unit's activities to ensure quality service delivery and compliance with laws.

The position requires a licensed social worker with significant experience; LMSW/LCSW preferred.

Qualifications

• Eight years in social work with at least two years as a licensed social worker.

Responsibilities

• Plan, coordinate, direct, and monitor activities of caseworkers and staff in child protection, adoption, and substitute care.
• Assess and assign casework loads and provide guidance on cases and service delivery.
• Coordinate with other agencies and community resources to deliver services.
• Review staff performance and identify training needs.

Skills

Child welfare casework

Staff supervision

Crisis intervention

Interagency collaboration

Education

Master's degree in social work (preferred)

Licensed Social Worker (LSW/LCSW)

Tools

MACWIS/Katahdin

Job description

Department of Health and Human Services (DHHS)

Opening Date: October 16, 2026

Closing Date: October 29, 2026

Job Class Code: 5078

Grade: 27 (Supervisory Svcs)

Salary: $80,329.60 - $106,995.20 per year*

*This is inclusive of a $7.50/hr. stipend. This position is eligible for an additional $1.00/hr. stipend for employees possessing a related Master's Degree.

Position Number: 02000-3635

Location: Rockland

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

As a Child Protective Services Casework Supervisor, you will plan, coordinate, direct, and monitor the activities of caseworkers and support staff in the areas of child protection, adoption, and substitute care assigned to your unit. You will assess and assign casework loads; and review, monitor and provide guidance to your staff concerning cases and service delivery. You will research and work with staff and peers to resolve critical and crisis situations. Your typical duties will include:

• Ensuring established quality service standards are maintained.
• Conferring with and counseling workers regarding casework in order to assist with difficult cases and caseload problems.
• Reviewing and comparing work performance and/or products of staff with established standards to assess employee productivity levels and training needs.
• Connecting with other agencies and community resources to coordinate services, promote necessary community resources, and monitor cooperative agreements.
• Evaluating and recommending program-wide changes and establishing unit procedures and goals in order to upgrade the quality and continuity of services.
• Coordinating activities between unit and service providers to effectively deliver social services to agency clients.
• Authorizing service provision and client/caseworker expenditures.
• Negotiating various contracts and agreements with service providers and others to ensure appropriate services are provided.
• Analyzing and reviewing cases to ensure compliance with state and federal laws, standards, and requirements, and initiate and participate in court hearings.
• Directing, coordinating, and/or participating in after-hours coverage to ensure appropriate staffing.

Minimum Qualifications

• Eight (8) years of education and/or professional experience in social work which includes at least two (2) years experience as a fully licensed social worker* (LSW). A Master's degree is preferred.

Preference will be extended to candidates possessing the following skills/experience

• Recent experience in professional child welfare casework.
• A thorough knowledge of and recent experience working with MACWIS/Katahdin.
• Four years' experience as a fully-licensed social worker.

*An LMSW or LCSW automatically meets the two (2) years fully licensed social worker experience requirement.

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Benefits of working for the State of Maine

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit - Rest

For questions about this position, please contact Gretchen Ossenfort, Program Administrator at 207-596-4260.