Quality Assurance Auditor - 2nd shift

WestRock Company; Winston-Salem (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in sustainable packaging solutions is seeking a Quality Assurance Auditor for the 2nd shift in Winston-Salem. The role involves inspecting materials, auditing production processes, and ensuring compliance with quality standards. Ideal candidates should have a high school diploma and proficiency in Microsoft Office, along with a keen attention to detail and strong communication skills.

Qualifications

• High school diploma or GED minimum.
• Previous knowledge of quality systems or assembly experience.
• Proficient math and computer skills.

Responsibilities

• Inspect incoming materials for compliance with specifications.
• Audit assembly lines to ensure quality standards.
• Participate in internal QA audits and training.

Skills

Attention to Detail

Communication

Problem Solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

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Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

General Information

Job ID

ATR51844

Posting Job Title

Quality Assurance Auditor - 2nd shift

Locations

NC Winston-Salem Assembly

Employment Type

Full Time

Date Posted

23-May-2025

Relocation Support

No

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Quality Assurance Auditor - Winston Salem Assembly

Shift: Monday-Friday 3pm to 11pm

Summary:

The Quality Assurance Auditor – Assembly position is responsible for inspecting incoming materials, audits work in process and finished goods to assure compliance with quality standards and customer requirements.

Essential Duties And Responsibilities Include The Following:

• Inspect incoming materials to assure conformance with specifications and release materials for use in production.
• Audit assembly lines during the production process ensuring compliance with work order specifications, and that the finished product meets customer requirements.
• Verify compliance with cGMPs (Good Manufacturing Practices) and SOPs (Standard Operating Procedures).
• Review, approve and release production paperwork in order to facilitate customer shipments.
• Communicate paperwork issues to operations, if necessary.
• Record data for internal analysis of finished goods.
• Communicate with Project Managers and Customers, if necessary.
• Communicate Company policies, procedures, and customer requirements to other WRMD employees and to participate/assist in their development as needed.
• Participate in and/or assist with internal QA audits, Customer audits, and Regulatory Agency audits as required.
• Assist with and/or conduct cGMP training, if requested.
• Responsible for the overall Safety and cleanliness of equipment and area.
• Work in a safe and efficient manner in accordance with company policies and procedures.
• Overtime is required.
• Perform other duties as assigned.
  
  

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Safety - Includes following safety rules and regulations, working to create and maintain good housekeeping, knowledge and use of safety equipment, active participation in safety effort, attending safety meetings, confronting others regarding safety, reporting incidents and near misses, correcting unsafe conditions.

Quality - Evaluates the ability of employee to produce superior products or services, meeting all specifications and expectations, free of errors or waste. Includes accuracy, following correct procedures, such as, GMP, SOP, ISO requirements, performing all quality checks, complete and legible documentation.

Knowledge of Field - Relates to employee’s understanding and knowledge of duties, methods and procedures required by the job. Indicators are troubleshooting skills, technical competence, application of training, thoroughness and efficiency in solving problems, and making progress improvements.

Accountability/Dependability - Evaluates the degree to which employee accepts responsibility and follows through on commitments. Indicators are task completion, following procedures, thoroughness, reliability, completion of difficult tasks, working without supervision, acknowledging and correcting own mistakes, facing and resolving conflict.

Initiative - Evaluates an employee’s willingness to act on their own to assume new or additional responsibilities, to voluntarily start projects or attempt non-routine tasks. Indicators are self-starting, proactive, energetic, enthusiasm, and ingenuity, willingness to try, innovative, finding a better way.

Teamwork - Evaluates the ability of an employee to work cooperatively with others in an interdependent relationship to achieve common goals. Indicators are flexibility and adaptability, cooperation, listening, group problem solving, willingness to change, to lead as well as follow, recognizing and utilizing diversity.

Interpersonal/Culture - Evaluates the ability to get along with others in an open and respectful manner. Indicators are communication skills, including listening, positive relationships with others, treating others fairly and with respect, openness and honesty, ability to disagree while maintaining good relationships, tolerant of others. Demonstrates the WestRock Key Behaviors: Diligent and acting in a manner consistent with the 4 key behaviors: (1) create an environment of respect and trust for our co-workers and customers, (2) empower and engage our co-workers to improve our performance and lower our cost, (3) satisfy our customers every time, and (4) do the right thing for WestRock – always.

Productivity/OEE Competency - Evaluates one’s effectiveness in producing expected quantities of work relative to standards and expectations, including effort, utilization of time, materials, and supplies. Indicators include the quantity and quality of work, the absence of rework and waste, utilization of resources, safe work behaviors, preplanning, and anticipating problems. Manufacturing employees will also be evaluated based on the following: Overall Equipment Effectiveness (OEE) takes into account the various sub-components of the manufacturing process. Availability, viewed as a snapshot of the current production efficiency for a machine, line or cell. OEE = (A)vailabilty x (P)erformance x (Q)uality. Expressed another way: Related Machine Speed (P) x Crewed Hours (A)/ Good Sheets Out (Q). This section evaluates the employee’s performance to maximize the OEE on his/her machine.

Attendance/Punctuality - Includes being present and ready for work as expected. Indicators are attendance records, number of times tardy, frequency of lateness returning from scheduled breaks or meal times, work readiness, and preparedness to begin work on time. (Three unexcused tardies equals one unexcused absence)

Procedures/Documentation/Reporting - Refers to the importance of following procedures, carefully and thoroughly documenting critical activities, including training, and to the accurate reporting of information. Indicators include the following established procedures, documenting essential processes, preparing accurate, timely, legible, and complete reports. Communicating as needed with others in the organization.

Active Engagement – Includes employee’s overall attitude and commitment towards their job and the company. Indicators include: actively participating in problem-solving, offering suggestions to improve a process/procedure, positive working relationships with peers and management, flexibility, adaptability, 100% responsibility, effective use of time and company resources/supplies, assist in training and desires to help others succeed, active participation in work teams/groups.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

High school diploma or GED minimum.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. May require the ability to write routine reports and correspondence. May require the ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should be in proficient Microsoft Office computer skills.

Other Qualifications

The Quality Assurance Auditor position requires previous knowledge of quality systems or Assembly experience; proficient math and computer skills.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Packaging and Containers Manufacturing

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