Quality Assurance Associate II

Conduent; Plano (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full benefits from day one

Career growth opportunities

Onsite role in Plano, TX

Competitive pay

Job summary

Conduent in Plano, TX is seeking a Quality Assurance Associate II to monitor compliance, review documentation, and ensure adherence to established standards within a print/mail environment.

The role requires strong attention to detail, data entry into the QMS system, and collaboration with the QC team to meet productivity targets. Onsite work with benefits from day one, growth opportunities, and a supportive environment are offered.

Qualifications

• Must be at least 18 years of age or older.
• Must live within 25 miles radius from onsite location.
• Must have a High School Diploma or GED.
• Must be eligible to work in the United States.
• Must pass a background check and drug screening.

Responsibilities

• Oversee quality standards within a print/mail environment.
• Sample the quality of work for all clients and data entry into the QMS.
• Collaborate with the QC team to meet productivity targets.
• Provide support during audits and client visits; uphold quality standards.

Skills

Data entry

MS Word

MS Excel

Attention to detail

Analytical skills

Communication

Education

High School Diploma or GED

Tools

QMS system

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Quality Assurance Associate II

Pay rate starts at $17 per hour

Must live in or near Plano, TX

Work Schedule: Sunday-Thursday 2:00pm-10:30pm

Paid training included: Training schedule same as work schedule

Pay rate starts at $17 per hour, which may be below your state’s minimum wage. Please take this into consideration when applying.

Join our Quality Assurance Team

This position is responsible for monitoring compliance, reviewing documentation, and ensuring adherence to established standards. Candidates should have strong attention to detail, analytical skills, and the ability to identify and report process deviations. Experience with quality checks, data review, and regulatory compliance will be considered an asset.

Key Responsibilities

• In this role, you will be responsible for overseeing the quality standards within a print/mail environment.

• Key duties include sampling the quality of work for all clients, entering data from prepared materials into our QMS system, and collaborating with the QC team to achieve productivity targets.

• Additionally, the candidate will be expected to provide support during audits, client visits, and uphold high quality standards.

• A successful candidate will possess strong attention to detail, self-confidence, and the ability to work autonomously in a goal-oriented business environment.

What We Offer

• Attractive pay aligned with experience

• Onsite role based in Plano, TX

• Career growth opportunities within the organization

• Full benefits available from day one

• Supportive and professional work environment

Requirements

• Must be at least 18 years of age or older

• Must live within 25 miles radius from onsite location

• Must have a High School Diploma or General Education Degree (GED)

• Must be eligible to work in the United States

• Must be able to successfully pass a background check and drug screening

People who succeed in this role have:

• Previous working experience with Microsoft Word and Excel and some data entry

• Effective and accurate written and verbal communication skills

• Strong work ethic

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly pay rate for this role is $17.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.