Quality Assurance Associate I

Conduent; Erlanger (KY); On-site; USD 26,600 - 33,250; Full time

Benefits offered by this job

Paid training

Health benefits including medical, dental, and vision

Paid Time Off (PTO)

Job summary

Conduent is seeking a Quality Assurance Associate I in Erlanger, KY. In this role, you will review and verify scanned digital documents to ensure accuracy and quality in a fast-paced environment.

Responsibilities include identifying errors, maintaining accuracy, and meeting productivity standards. Ideal candidates have basic computer skills, attention to detail, and the ability to perform repetitive tasks. Full-time employment and health benefits start on day one.

Qualifications

• Basic computer skills including data entry and navigation.
• Strong attention to detail and accuracy in reviewing documents.
• Ability to lift up to 40 lbs as needed.

Responsibilities

• Review scanned digital documents for accuracy and quality.
• Identify and correct errors such as double feeds or missing pages.
• Meet daily productivity and accuracy standards.

Skills

Attention to detail and accuracy

Basic computer skills

Ability to resolve document-related issues

Education

High school diploma or GED preferred

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Quality Assurance Associate I

ONSITE – Erlanger, KY

Pay: $16.00

This pay rate may be below your state’s minimum wage. Please take this into consideration when applying.

Monday – Friday | 3:00PM – 11:15PM

What You Get:

• Full-time employment
• Paid training
• Health benefits for you and your family, including medical, dental, and vision, starting on day 1
• Paid Time Off (PTO)

About The Role

As a Mailroom Quality Assurance Associate I, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing.

You will primarily work at a computer, using internal systems to review scanned files while maintaining accuracy and efficiency in a fast‑paced production environment.

Requirements

• Ability to sit and work on a computer for extended periods
• Basic computer skills, including data entry and navigation
• Ability to identify and resolve simple technical or document-related issues
• Strong attention to detail and accuracy
• Ability to perform repetitive tasks involving hands, wrists, and arms
• Ability to lift up to 40 lbs as needed
• Ability to work extended shifts (10–15 hours) as needed in a standing position
• High school diploma or GED preferred
• Ability to pass required background screening and drug test

Key Duties

• Review scanned digital documents for accuracy and quality
• Identify and correct errors such as double feeds, missing pages, or barcode issues
• Use computer systems to track, review, and validate document files
• Organize completed document stacks and place them into designated boxes
• Prepare and stage boxes for transfer to warehouse storage
• Meet daily productivity and accuracy standards

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $26,600-$33,250.