Quality Assurance Associate — Fashion Product Integrity

REVOLVE GROUP; Cerritos (CA); On-site; USD 38,000 - 43,000; Full time

Job summary

REVOLVE Group in Cerritos, CA is seeking a Quality Assurance Associate to minimize monetary loss from defective merchandise by identifying the most effective defect recovery process. You will inspect items, document defects, and coordinate with vendors to secure credits or replacements.

The role requires strong attention to detail, clear communication, and the ability to manage multiple tasks under pressure to protect brand quality and margins.

Qualifications

• High level of attention to detail and the ability to identify apparel and non-apparel flaws.
• Strong communications, prioritizing, and organizational skills.
• Ability to take ownership of assigned tasks and meet responsibilities without supervision.

Responsibilities

• Minimize monetary loss of defective merchandise including apparel, shoes, accessories and beauty.
• Identify the most effective defect recovery process for each item – RA, Restore, Sellable Defect, Other.
• Identify defects by inspecting defective merchandise of apparel and non-apparel items.
• Clearly communicate with vendors regarding defective and unacceptable merchandise.
• Aggressively negotiate credit or replacement merchandise for defects with vendors.
• Establish and maintain rapport with vendors through positive and consistent communications.

Skills

Attention to detail

Communications

Team player

Ownership

Tools

Excel

Word

Email

Job description

REVOLVE Group in Cerritos, CA is seeking a Quality Assurance Associate to minimize monetary loss from defective merchandise by identifying the most effective defect recovery process. You will inspect items, document defects, and coordinate with vendors to secure credits or replacements.

The role requires strong attention to detail, clear communication, and the ability to manage multiple tasks under pressure to protect brand quality and margins.