Quality Assurance Analyst Senior

Global Payments; Cincinnati (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Global Payments, a leader in payments, seeks a Senior Quality Assurance Analyst to own QA across the SDLC and drive automation using Playwright in a hybrid environment with multiple office locations. You will validate complex payment workflows and collaborate with cross-functional teams to ensure delivery quality.

The role requires 5+ years of QA experience in Agile, hands-on Playwright with JS/TS, REST API testing, and a solid understanding of CI/CD.

Qualifications

• 5+ years of software QA/testing in an Agile environment.
• Hands-on Playwright with JavaScript/TypeScript and UI/API automation.
• QA methodologies: test strategy, risk-based testing, regression testing, defect management.
• Experience testing REST APIs, backend services, databases, and end-to-end data flows.
• Payments/fintech experience with card processing and lifecycle concepts.

Responsibilities

• Own end-to-end QA activities across the SDLC, including test strategy, planning, risk analysis, and release validation.
• Design, develop, and maintain automated test suites using Playwright, integrated into CI/CD pipelines.
• Validate payment workflows: authorization, capture, settlement, refunds, voids, declines, and exception scenarios across integrated systems.
• Partner with Product, Engineering, Automation, and QA teams to ensure testability and coverage against acceptance criteria.
• Drive continuous QA improvements by analyzing defects, closing coverage gaps, and increasing regression effectiveness.

Skills

Playwright automation

API testing

CI/CD

Agile testing

Tools

Jira

Xray/Zephyr

Git

Jenkins

Job description

Job Description

This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder.

This position is hybrid 3 days per week in the following office locations: Denver (CO), Atlanta (GA) and Cincinnati (OH)

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a [Senior Quality Assurance Analyst] to join our ever evolving Payrix team and help shape the future of global commerce

What you'll own

• Own end-to-end QA activities across the software development lifecycle, including test strategy, test planning, risk/impact analysis, functional, integration, regression, API, and release validation.
• Design, develop, and maintain automated test suites using Playwright, with a focus on scalable, reliable, and reusable automation integrated into CI/CD pipelines.
• Validate payment processing workflows, including transaction authorization, capture, settlement, refunds, voids, declines, and exception scenarios across integrated systems.
• Partner closely with Product, Engineering, Automation, and other QA teams to identify quality risks early, establish appropriate test coverage, and ensure acceptance criteria and requirements are testable.
• Drive continuous improvement of QA practices by analyzing defects, identifying coverage gaps and improving regression effectiveness, automation coverage, and overall release quality.

What you'll bring

• 5+ years of software quality assurance/testing experience, with demonstrated experience owning testing for complex, integrated applications in an Agile environment.
• Strong hands-on experience with test automation using Playwright with JavaScript/TypeScript, including UI and API automation, framework maintenance, debugging, and CI/CD integration.
• Strong understanding of QA methodologies and processes, including test strategy, risk-based testing, regression testing, defect management, root-cause analysis, and release readiness.
• Hands-on experience testing REST APIs, backend services, databases, and system integrations, with the ability to validate end-to-end data and transaction flows.
• Experience within the payments/fintech industry, with practical knowledge of credit/debit card processing and the payment lifecycle, including authorization, capture, settlement, refunds, chargebacks/declines, and transaction processing.

It's a bonus if you have

• Experience with payment gateways, processors/acquirers, merchant processing, tokenization, recurring payments, or alternative/digital payment methods.
• Familiarity with payment-industry concepts and standards such as PCI DSS, EMV, 3-D Secure, ISO 8583, card networks, and payment security concepts.
• Experience with QA/test-management and engineering tools such as Jira, Xray/Zephyr, Git, Jenkins or other CI/CD platforms, plus experience improving automation and quality metrics.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

This position is eligible for bonus.Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.