Quality Assurance Analyst - Lending & Compliance

Wisconsin Housing and Economic Development Authority (WHEDA); Madison (WI); Híbrido; USD 61.000 - 75.000; Jornada completa

Descripción de la vacante

Wisconsin Housing and Economic Development Authority (WHEDA) seeks a Quality Assurance Analyst for its Commercial Lending Department in Madison. The role provides expert analytical support and quality control for multifamily affordable housing and economic development programs, ensuring compliance with federal, state, and local guidelines, financing sources, and contracts.

The position is initially in-office with later potential for hybrid work based on performance and business needs.

Formación

• Bachelor’s degree in business, Quality Assurance, Information Technology, or a closely related field AND 3 years of professional level experience related to quality assurance; OR equivalent combination of education and experience.
• Valid Driver’s License preferred.

Responsabilidades

• Reviews, analyzes, and interprets project and program level information to ensure accuracy of the lending and tax credit activities.
• Recommends and assists with development of sound processes, software functionality including edits and testing updates; analyzes and evaluates report data to assess the effectiveness of policies and procedures.
• Monitors timeliness and completeness of tasks required under policies, agreements, and contracts; prepares reports; services, monitors & collects documentation for specific programs/products within the team as required.
• Performs quality control audits of loan approvals, closings, funding conversion, etc. to ensure compliance with internal policies and procedures and other requirements.
• Assists management in identifying, developing, and implementing tools needed to improve compliance, operational efficiency and accuracy.
• Responds to requests for information and provides subject matter expert guidance to other departments, customers, the public, and/or outside agencies. Coordinates the accuracy and revision of website content, forms, and guides.
• Participates in cross-functional groups to assist in strategic focus planning and program planning and evaluation.
• Performs or assists with other duties as assigned.

Conocimientos

Quality assurance

Data analysis

Policy development

Attention to detail

Communication skills

Educación

Bachelor’s degree in business/QA/IT

Descripción del empleo

Wisconsin Housing and Economic Development Authority (WHEDA) seeks a Quality Assurance Analyst for its Commercial Lending Department in Madison. The role provides expert analytical support and quality control for multifamily affordable housing and economic development programs, ensuring compliance with federal, state, and local guidelines, financing sources, and contracts.

The position is initially in-office with later potential for hybrid work based on performance and business needs.