Quality Assurance Analyst – Commercial Lending (Hybrid)

Automatic Data Processing, Inc.; Madison (WI); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

State retirement plan

457 deferred compensation

Life insurance

Disability insurance

Paid sick leave

Paid vacation

Holiday pay

Tuition reimbursement

Job summary

WHEDA in Madison, WI is seeking a Quality Assurance Analyst to provide expert analytical support and quality control to the Commercial Lending Department for multifamily affordable housing and economic development programs. The role ensures strict compliance with federal, state, and local guidelines, financing sources, contracts, and department policies.

The position requires reviewing information for accuracy, developing processes and testing updates, monitoring timelines, and performing

Qualifications

• Bachelor’s degree in business, QA, IT, or related field; 3 years QA experience or equivalent.
• Strong knowledge of housing regulations and applicable laws.
• Excellent verbal and written communication skills.

Responsibilities

• Review, analyze, and interpret project information to ensure accuracy of lending and tax credit activities.
• Assist with development of processes and software testing updates; analyze data and recommend changes.
• Monitor timeliness and completeness of tasks; prepare reports and gather documentation.
• Perform quality control audits of loan approvals and closings for compliance.
• Support management in implementing tools to improve compliance and efficiency.
• Coordinate information requests and guidance across departments; maintain website content and guides.

Skills

Quality control

Data analysis

Attention to detail

Communication skills

Problem solving

Time management

Education

Bachelor’s degree in business/QA/IT or related field

Job description

WHEDA in Madison, WI is seeking a Quality Assurance Analyst to provide expert analytical support and quality control to the Commercial Lending Department for multifamily affordable housing and economic development programs. The role ensures strict compliance with federal, state, and local guidelines, financing sources, contracts, and department policies.

The position requires reviewing information for accuracy, developing processes and testing updates, monitoring timelines, and performing