Quality Assurance Analyst - Commercial Lending (Housing) Hybrid

Wheda; Madison (WI); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

State Retirement plan

Tuition reimbursement

Job summary

WHEDA in Madison, Wisconsin, is seeking a Quality Assurance Analyst to provide expert analytical support and quality control for the Commercial Lending Department’s multifamily affordable housing and economic development programs.

The role focuses on ensuring compliance with federal, state, and local guidelines, regulations, contracts, and department policies, and requires a Bachelor's degree with 3 years of QA experience. Initially in-office, with potential hybrid scheduling after training.

Qualifications

• Bachelor's degree in business, Quality Assurance, Information Technology, or a closely related field.
• 3 years of professional level experience related to quality assurance; or equivalent combination of education and experience.

Responsibilities

• Reviews, analyzes, and interprets project and program level information to ensure accuracy of the lending and tax credit activities.
• Recommends and assists with development of sound processes and software functionality including edits and testing updates; analyzes and evaluates report data to assess policy effectiveness.
• Monitors timeliness and completeness of tasks under policies, agreements, and contracts; prepares reports and collects documentation for programs.

Skills

Housing regulations

Quality control

Data analysis

Policy development

Attention to detail

Customer service

Verbal and written communication

Problem solving

Prioritization

Independence

Confidentiality

Education

Bachelor's degree in business, QA, IT or related field

Job description

WHEDA in Madison, Wisconsin, is seeking a Quality Assurance Analyst to provide expert analytical support and quality control for the Commercial Lending Department’s multifamily affordable housing and economic development programs.

The role focuses on ensuring compliance with federal, state, and local guidelines, regulations, contracts, and department policies, and requires a Bachelor's degree with 3 years of QA experience. Initially in-office, with potential hybrid scheduling after training.