Quality Assurance Analyst

DocMagic, Inc.; Torrance, Northern (CA, KY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401K with company matching

On-site wellness classes

Snacks and monthly food trucks

Paid holidays

Paid time off

Job summary

DocMagic, Inc. is seeking a QA Analyst to join our team. The role requires independence to handle multiple priorities, write and execute complex test cases, and provide feedback on product quality, usability, and design.

You will perform manual and API testing, including SQL/MV data validations, and work with tools like Postman and Jira. Ideal candidates have at least 3 years of testing experience, familiarity with SDLC, and knowledge of Agile and Waterfall methodologies.

Qualifications

• Minimum 3 years’ experience in manual and/or API software testing.
• Deep knowledge of the software development lifecycle and both Agile and Waterfall methodologies.
• Mortgage industry experience preferred.

Responsibilities

• Write detailed test cases for enhancements and bugs.
• Execute test cases on local machines and emulated environments.
• Compare test results across environments and platforms.
• Log defects with detailed steps in Jira and justify improvements.
• Create test data manually and via tools like Postman.
• Execute API tests using Postman.
• Learn the system through training and documentation.
• Run queries against SQL and MV databases.
• Review logs to confirm system function and perform after-hours validation as needed.

Skills

Detail-oriented

Communication

Time management

Problem-solving

Ownership

Education

BA/BS degree or equivalent

Computer Science degree preferred

Tools

Jira

Postman

SQL

MV databases

Job description

Who is DocMagic

DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry\'s toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions. Recent awards include HousingWire naming DocMagic a 2025 Tech100 winner for the 13th year in a row, recognizing our innovation in digital lending and our impact on the industry, as well as key employees receiving HousingWire Tech Trendsetter and Vanguard awards.

Why Work at DocMagic

At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work.

Position Summary

The QA Analyst is a self-starter who learns quickly and is willing to jump into any task, even those where they have basic or no knowledge of the area. As a more seasoned tester, the candidate will be able to work independently with minimal guidance and direction, be able to write and execute more complex tests, and provide more detailed feedback on not only the quality of the product but also its usability and design.

Essential Functions

• Write detailed test cases for both enhancements and bugs
• Execute test cases written by themselves or others on local machines and emulated environments
• Compare test results across a variety of environments and platforms
• Interpret test execution results when they vary from expectations, to determine if a bug exists
• Log defects and suggested enhancements in our bug tracking system (Jira), providing detailed steps for bugs and well-reasoned justification for suggested improvements
• Create test data manually and via tools such as Postman
• Execute API tests using tools such as Postman
• Become familiar with the system using a variety of methods: Training, hands-on experience, and documentation
• Execute queries against SQL and Multivalue (MV) databases
• Work independently against multiple priorities and deadlines
• Review logs in applications such as Graylog and Sentry to confirm the system is functioning as expected
• Perform after-hours production validation as needed

Required Soft Skills

• Work equally well independently and in groups
• Communicate effectively with team members and larger groups
• Work well in dynamic environments with shifting priorities
• Extremely detail-oriented
• Take ownership of responsibilities and tasks
• Excellent time management and organizational skills
• Strong problem-solving skills with the ability to identify and correct situations

Qualifications

• BA/BS degree or equivalent experience in a related field; a Computer Science degree is preferred but not required
• Minimum 3 years’ experience in manual and/or API software testing
• Deep knowledge of the software development lifecycle and both Agile and Waterfall methodologies
• Minimum 3 years’ experience testing with SQL or multivalue databases
• Experience with executing a variety of tests: functional, integration, system, sanity, etc
• Mortgage industry experience preferred