Quality Assurance Analyst

University of Pittsburgh; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The University of Pittsburgh Health Sciences IT is seeking an IT Quality Assurance Analyst to join our team. You will test applications, programs, and data warehouse solutions across Health Sciences IT, write and execute test cases, track defects, and maintain documentation.

Working with developers, business analysts, project managers and end users, you will participate in testing schedules, validate data movement, perform root cause analysis, and contribute to QA process improvements.

Qualifications

• Bachelor's degree required with 2+ years of IT quality assurance experience.
• Experience creating test cases, plans, and validation for data warehouse and reporting systems.
• Strong problem-solving and communication skills; ability to work independently and in teams.

Responsibilities

• Review business and technical requirements for assigned university systems and projects.
• Develop test cases and test plans based on approved requirements for administrative, academic, or student-facing systems.
• Validate that application functionality aligns with approved business and technical requirements.
• Perform functional, regression, integration, and user acceptance testing to ensure system reliability and data integrity.
• Build and maintain automated test cases, reviewing automated run results and adjusting scripts as systems evolve.
• Log defects in Jira, track them through resolution, and retest fixes prior to release to ensure a smooth rollout for end users.
• Write SQL queries against Oracle and SQL Server databases to validate back-end data and confirm accuracy between application and database records.
• Validate data accuracy across source systems, applications, and reports.
• Perform root cause analysis on reported issues.
• Maintain current test documentation in Confluence and SharePoint to support knowledge sharing across the IT team.
• Perform other duties as assigned by the QA manager

Skills

QA testing

Communication

Problem-solving

Independent work

Education

Bachelor's Degree

Tools

Jira

Confluence

SharePoint

SQL Server

Oracle

Automated testing tools

Data warehouse

Bug tracking systems

Job description

Analyzes more complex business needs and recommends solutions. Follows testing specifications, conducts quality improvement testing, and documents procedures and recommendations. Assists more senior business analysts with portions of more complex projects.

SVC HS Information Technology

The University of Pittsburgh Health Sciences IT is seeking an IT Quality Assurance Analyst to join our team. You will become part of a vibrant team, testing applications, programs, and data warehouse solutions across Health Sciences IT, writing and executing test cases, tracking defects through resolution, and maintaining clear, accurate documentation of testing scope and results.

On a day-to-day basis, you will collaborate closely with developers, business analysts, project managers, and the offices that rely on these systems. Some of your work will follow a planned testing schedule tied to system releases, while other tasks will involve validating data as it moves through our data warehouse and reporting systems, or investigating issues reported by users and determining whether the root cause is a defect, a data problem, or a training need. Under the guidance of the QA manager, partner with developers, business analysts, and functional users across campus departments to resolve defects and clarify requirements. You will attend project and sprint meetings, document changes to requirements, and flag any impact to existing test plans. You will recommend improvements to test coverage and QA processes to strengthen the overall testing lifecycle. This is an excellent opportunity for a detail-oriented professional who reads requirements carefully, documents work thoroughly and is comfortable asking clarifying questions until requirements are fully understood. Communicate testing status, risks, and blockers to the QA manager in a clear and timely manner. We are especially interested in candidates who have strong problem-solving and communication skills, along with experience working with automated testing tools, data warehouse or data testing, and defect-tracking systems.

Strong candidates will bring solid problem-solving and root cause analysis skills, along with strong verbal and written communication skills. Candidates must be able to work independently with limited supervision, function well as part of a team, and communicate effectively with both technical staff and non-technical end users across the University.

Essential Functions

• Review business and technical requirements for assigned university systems and projects
• Develop test cases and test plans based on approved requirements for administrative, academic, or student-facing systems
• Validate that application functionality aligns with approved business and technical requirements
• Perform functional, regression, integration, and user acceptance testing to ensure system reliability and data integrity
• Build and maintain automated test cases, reviewing automated run results and adjusting scripts as systems evolve
• Log defects in Jira, track them through resolution, and retest fixes prior to release to ensure a smooth rollout for end users
• Write SQL queries against Oracle and SQL Server databases to validate back-end data and confirm accuracy between application and database records
• Validate data accuracy across source systems, applications, and reports
• Perform root cause analysis on reported issues
• Maintain current test documentation in Confluence and SharePoint to support knowledge sharing across the IT team
• Perform other duties as assigned by the QA manager

Physical Effort

Light physical effort is required. Duties are primarily sedentary in nature and performed at a desk, involving extended periods of computer use. The role may occasionally require moving objects weighing up to 25 pounds.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category

Full-time regular

Job Classification

Staff.Information Technology Quality Assurance Analyst II

Job Family

Information Technology

Job Sub-Family

Quality Management Solutions

Campus

Pittsburgh

Minimum Education Level Required

Bachelor's Degree

Minimum Years Of Experience Required

2

Will this position accept substitution in lieu of education or experience?

Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Work Schedule

8am-4:30pm; in office Tuesdays, Wednesdays and alternate Thursdays

Work Arrangement

Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range

TBD Based Upon Qualifications

Relocation Offered

No

Visa Sponsorship Provided

No

Background Check

For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances

Not Applicable

Required Documents

Resume

Optional Documents

Not Applicable