Quality Assurance Analyst

Tyler Technologies; Yarmouth (ME); On-site; USD 60,000 - 85,000; Full time

Job summary

Tyler Technologies is seeking a QA tester to conduct thorough testing of client/server and web-based applications. You will document defects, validate documentation, and ensure released software meets basic quality standards.

The role involves executing automated tests, maintaining test plans, and collaborating with developers. Candidates should have a Bachelor's degree in a relevant field and experience in QA methodologies, with familiarity in scripting and SQL.

Qualifications

• Bachelor's degree or higher in Computer Sciences, MIS, or Business; equivalent work experience may substitute.
• Prior software quality assurance experience preferred; Tyler software or related experience helpful.
• Solid understanding of QA testing methodologies and practices.

Responsibilities

• Conduct thorough and accurate testing of client/server and web-based applications.
• Document defects in the issue-tracking system and communicate with developers.
• Validate documentation for accuracy and completeness.
• Validate software releases prior to distribution.
• Execute on automated test scripts and evaluate test results.
• Create and maintain test plans and test cases for testing assignments.
• Assist with reviewing and editing test case scripts and writing queries.
• Identify new procedures or tools to improve QA efficiency.
• Provide analysis and consulting support for development and support teams.

Skills

Analytical thinking

Problem solving

QA methodologies

Coding/scripting basics

Planning & organization

Time management

Interpersonal communication

SQL/query writing

Microsoft Office

Education

Bachelor's degree in Computer Science / MIS / Business

Tools

SQL

Microsoft Office

Job description

• Conduct thorough and accurate testing of client/server and web-based applications.
• Document software defects in the issue-tracking system and proactively communicate with software developers.
• Validate all written documentation for assignments for accuracy and completion.
• Validate software releases of basic complexity prior to distribution.
• Execute on automated test scripts and evaluate.
• Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
• Adhere to and assist in the development of standards and procedures.
• Assist with reviewing and editing test case scripts and writing queries.
• Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
• Assist in the design and requirements for new products.
• Provide analysis and consulting support for development and support employees.
• Perform other duties as assigned.

Description

Responsibilities

• Conduct thorough and accurate testing of client/server and web-based applications.
• Document software defects in the issue-tracking system and proactively communicate with software developers.
• Validate all written documentation for assignments for accuracy and completion.
• Validate software releases of basic complexity prior to distribution.
• Execute on automated test scripts and evaluate.
• Create and maintain test plans and test cases of typically basic complexity for all testing assignments.
• Adhere to and assist in the development of standards and procedures.
• Assist with reviewing and editing test case scripts and writing queries.
• Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage.
• Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process.
• Assist in the design and requirements for new products.
• Provide analysis and consulting support for development and support employees.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Prior experience in software quality assurance required; Tyler software or related experience helpful.
• Solid analytical and problem solving skills involving sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices preferred.
• Familiarity with basic coding and/or scripting is required.
• Full software development lifecycle familiarity is strongly preferred.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team.
• Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.
• Ability to be effective in a fast paced environment.
• Must be able to travel occasionally.