Quality Assurance Analyst

SMART TECH SKILLS LLC; Denver (CO); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

SMART TECH SKILLS LLC is seeking a mid-level QA Analyst to develop and enforce QA standards across custom apps and COTS products. The role involves end-to-end testing, creating test cases, and supporting releases with Tier III issues.

You will collaborate with cross-functional teams to ensure software stability, reliability, and business alignment, with flexibility for onsite or hybrid work arrangements.

Qualifications

• Bachelor's degree or 3+ years of equivalent work experience.
• 3+ years of software quality assurance, manual or automated testing.
• Experience translating requirements into test plans and test cases.
• Experience testing both in-house and COTS software.
• Defect reporting, tracking life cycles, and troubleshooting.
• Local candidate available to work onsite or hybrid.

Responsibilities

• Translate requirements into comprehensive test plans, cases, and scenarios.
• Execute functional, system, integration, regression, and load testing.
• Identify automation candidates and automate UI/integration tests.
• Analyze defects and provide reports and metrics for release readiness.
• Collaborate with engineers to enforce QA standards and provide Tier III support.

Skills

Analytical

Debugging

Documentation

Collaboration

Mentoring

Education

Bachelor's degree

3+ years equivalent experience

Tools

UI Automation Frameworks

Job description

Benefits

Competitive salary

Experience Level Mid-Level (3 or more years of experience)

Role Overview

The Quality Assurance (QA) Analyst develops and establishes quality assurance standards and testing measures across in-house custom applications and commercial off-the-shelf (COTS) products. Working within cross-functional project teams, this role executes end-to-end testing, creates comprehensive test cases, identifies automated testing candidates, performs defect analysis, and provides advanced Tier III support to ensure software stability, reliability, and business alignment.

Key Responsibilities

Test Planning & Execution

• Translate business and functional requirements into comprehensive test plans, test cases, and test scenarios.
• Execute functional, system, integration, regression, and load testing for custom-developed software and COTS solutions.
• Analyze technical architecture and application documentation to verify intended functionality and ensure business alignment.
• Assist in the testing, configuration, and verification of application deployments across environments.

Automated Testing & Defect Management

• Identify test cases that are candidates for automation and utilize testing tools to automate integration and user interface tests.
• Analyze formal test results to discover, document, and resolve defects, deployment/configuration errors, and interoperability flaws.
• Generate structured defect reports and provide quality metrics to QA management to support release readiness decisions.

Cross-Functional Collaboration & Tier III Support

• Collaborate with software engineers to enforce QA standards, including unit testing practices that promote high coding quality.
• Provide advanced Tier III customer support and contribute to the IT Service Management (ITSM) knowledge base.
• Perform peer reviews of testing artifacts, providing mentoring and constructive feedback to other QA analysts.
• Assist in establishing and refining change control processes, quality guidelines, and testing best practices.

Required Qualifications

• Bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field (or 3 or more years of equivalent relevant work experience in lieu of degree).
• 3 or more years of relevant software quality assurance, manual testing, or automated testing experience (or equivalent experience in software engineering/business analysis).
• Hands-on experience translating business and functional requirements into test plans and test cases.
• Experience testing both custom in-house developed applications and commercial off-the-shelf (COTS) software.
• Demonstrated experience with defect reporting, defect tracking lifecycles, and software troubleshooting.
• Must be a local candidate available to work onsite or hybrid as required.

Preferred Qualifications

• Experience working within Agile/Scrum development methodologies.
• Familiarity with web technologies and data interchange formats such as JavaScript and JSON.
• Exposure to relational database querying and verification (e.g., IBM DB2 UDB, SQL Server, or Oracle).
• Prior experience working within public sector, judicial, or government IT environments.
• Experience utilizing test automation frameworks for UI and API testing.

Core Skills & Attributes

• Strong analytical, debugging, and software troubleshooting abilities.
• Excellent verbal and written communication skills to articulate test progress and technical defects to stakeholders.
• Collaborative mindset with the ability to mentor peers and work effectively across engineering teams.
• Proactive approach to improving application quality, change management, and IT service management (ITSM) processes.

Flexible work from home options available.