Quality Assurance Analyst

Power Kiosk; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Power Kiosk is seeking a highly motivated QA Analyst to drive quality across our growing SaaS platform in Chicago, IL. You will lead manual testing across the SDLC, develop robust test strategies, and collaborate with product, design, and engineering to ensure reliable software delivery.

The ideal candidate has 3+ years in QA, strong SQL skills, experience testing REST APIs, and a passion for improving quality and processes. Join a fast-paced startup emulating enterprise-grade QA practices.

Qualifications

• 3+ years of core experience in software quality assurance, manual testing, or quality engineering.
• Strong understanding of SDLC, QA methodologies, and Agile practices.
• Proven experience designing and executing test plans for complex cloud-based B2B SaaS applications.
• Experience testing REST APIs and backend services.
• Strong SQL skills for data validation and troubleshooting.
• Excellent analytical, problem-solving, and investigative skills.
• Strong written and verbal communication skills.
• Experience working closely with cross-functional product and engineering teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to identify process improvements and drive quality initiatives.

Responsibilities

• Lead QA activities across multiple product initiatives and releases.
• Develop and maintain test plans, strategies, and test cases from requirements.
• Execute functional, regression, end-to-end, and user acceptance testing (manual).
• Identify, document, prioritize, and track defects (Jira).
• Collaborate with Product, Engineering and Design to ensure testable requirements and clear acceptance criteria.
• Perform risk assessments and tailor testing approaches by feature complexity and impact.
• Validate workflows, business logic, and data accuracy across the platform.
• Conduct API testing and backend validation (Postman, SQL).
• Participate in sprint planning, backlog refinement, and release planning.
• Analyze production issues and assist with root-cause investigations.
• Help establish QA standards, processes, metrics, and documentation.
• Partner with engineering leadership to identify automation opportunities.
• Contribute to release readiness and production deployment validation.

Skills

Manual testing

QA methodologies

Agile development

REST API testing

SQL data validation

Analytical thinking

Cross-functional collaboration

Written and verbal communication

Test planning

Multitasking

Tools

Jira

TestRail

Zephyr

Postman

Swagger

Insomnia

Git

Job description

This role reports to the QA Lead. This may be the most challenging job you have ever taken on. You will be asked to do more in less time than you think is possible, often with limited direction. You will need to create order from chaos, hold competing ideas in your mind at once, and develop practical ways to identify and solve real-world business problems. In short: figure it out and get it done.

If you succeed in this role, your perceived ceiling will be shattered. You will discover that you are capable of more than you thought, more discipline, more output, more ownership, & more confidence. That kind of confidence changes how you approach work, leadership, and life. If that sounds overwhelming, this may not be the right role or company for you. But if it has your full attention, keep reading. You may be exactly who we are looking for.

What We're Looking For

• Care for the Greater Purpose | You care deeply about the success of the team and the company. You want your work to matter, and you want to be part of something bigger than yourself.
• Pain of Inefficiency | You notice inefficiency everywhere. When something is being done the hard way, it bothers you. You naturally look for cleaner, faster, smarter ways to get things done.
• Root-Cause Problem Solving | You are not satisfied with temporary fixes. You look for the real source of the problem and work to eliminate it. While others push harder, you remove the roadblocks that make progress easier.
• Love When Things Work Just Right | Recognition and rewards matter, but what really drives you is the feeling of seeing something work exactly the way it should. You enjoy building systems that make people more effective.
• Self-Aware Learner | You know what you know, and you know what you do not know. You learn quickly, separate what matters from what does not, and focus on the vital few things that move the work forward.
• Great Listener and Question Framer | You listen carefully, hear what is said and unsaid, and ask strong follow-up questions. You understand that the right question is often more valuable than a quick answer.
• Reliability and Accountability | When you take ownership of something, it gets done and done well. You do not need constant follow-up, and you help create accountability for others around you.

About Power Kiosk

Power Kiosk is a technology platform transforming energy procurement and management for enterprises, energy advisors, and suppliers. Our platform streamlines energy purchasing, pricing, and performance reporting workflows, bringing clarity, control, and efficiency to complex energy decisions.

What you will be doing

Power Kiosk is seeking a highly motivated and experienced QA Analyst to help drive quality across our growing SaaS platform. In this role, you will lead manual testing efforts throughout the software development lifecycle, develop and execute comprehensive test strategies, and collaborate closely with product managers, designers, and engineers to ensure the delivery of reliable, scalable, and high-quality software.

The ideal candidate combines strong analytical skills with deep testing expertise and a passion for continuous improvement. You will play a key role in shaping QA processes and helping advance our automation and quality engineering capabilities.

Key Responsibilities

• Lead quality assurance activities across multiple product initiatives and releases
• Develop and maintain comprehensive test plans, test strategies, and test cases based on business and technical requirements
• Execute functional, regression, end-to-end, and user acceptance testing efforts (manual testing)
• Identify, document, prioritize, and track defects through resolution using tools such as Jira
• Collaborate with Product, Engineering, and Design teams to ensure requirements are testable and acceptance criteria are clearly defined
• Perform risk assessments and recommend testing approaches based on feature complexity and business impact
• Validate application workflows, business logic, and data accuracy across the platform
• Conduct API testing and backend validation using tools such as Postman and SQL
• Participate in sprint planning, backlog refinement, release planning, and retrospectives
• Analyze production issues and assist with root cause investigations
• Help establish and improve QA standards, processes, metrics, and documentation
• Partner with engineering leadership to identify opportunities for test automation and quality engineering improvements
• Contribute to release readiness assessments and production deployment validation

Qualifications

• 3+ years of core experience in software quality assurance, manual testing, or quality engineering
• Strong understanding of software development lifecycle (SDLC), QA methodologies, and Agile development practices
• Proven experience designing and executing test plans for complex cloud-based B2B SaaS applications
• Experience testing REST APIs and backend services
• Strong SQL skills for data validation and troubleshooting
• Excellent analytical, problem-solving, and investigative skills
• Strong written and verbal communication skills
• Experience working closely with cross-functional product and engineering teams
• Ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to identify process improvements and drive quality initiatives

Preferred Qualifications

• Experience with test management tools such as TestRail, Zephyr, or similar platforms
• Understanding of performance, load, and security testing concepts
• Experience working with data-intensive platforms and reporting systems
• Exposure to the energy, utility, procurement, or financial technology industries

Technical Skills

• Jira or similar issue tracking platforms
• SQL and database validation
• API testing tools (Postman, Swagger, Insomnia, etc.)
• Automated testing frameworks (preferred)
• Git and modern software development workflows
• Understanding of Agile/Scrum environments

What You'll Gain

• Opportunity to influence product quality strategy across a growing SaaS platform
• Exposure to complex enterprise workflows in the energy technology industry
• Direct collaboration with product and engineering leadership
• Ability to help build and mature QA practices from the ground up
• Opportunities for advancement into QA Manager or Quality Engineering leadership roles

Why Join Power Kiosk

• Work on meaningful technology in a complex, high-impact industry
• Collaborative, fast-moving startup environment
• Opportunity to help establish best-in-class QA practices
• Competitive compensation, benefits, and career growth opportunities