Quality Assurance Analyst

Paymentus; Addison (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Paymentus is seeking a QA Analyst I to serve as the testing coordinator for assigned projects, defining scope and testing strategies, configuring test data, and maintaining project documentation. The role enforces QA practices within the implementation team and supports defect triage with cross-functional partners.

The ideal candidate has 2+ years QA experience (or related degree), familiarity with Agile, and the ability to communicate in both Spanish and English.

Qualifications

• 2+ years QA experience or a bachelor’s degree in a technology field
• Proficiency with QA methodologies including Agile
• Bilingual in Spanish/English is a plus

Responsibilities

• Create and execute test cases from business requirements and document failures in JIRA
• Execute features and QA testing procedures for the product
• Work on projects of limited complexity with guidance
• Perform various types of testing and continuously improve technical skills
• Support regression testing and ensure acceptance criteria are met
• Participate in requirements discussions to clarify sprint acceptance criteria and Dev stories
• Attend defect triage meetings to identify bugs and assist timeline decisions
• Maintain QA dashboards and reporting in line with QA Practice
• Replicate client-reported defects and communicate findings to development teams
• Contribute to ongoing QA Practice process improvements across projects

Skills

Quality Assurance

Agile

Education

Bachelor's degree in Computer Science or other technology field

Tools

JIRA

Job description

*Please note this position requires working onsite 4 days a week minimum*

Classification: Exempt

Summary/Objective

The QA Analyst I serves as the responsible testing coordinator for assigned projects, responsible for identifying scope and testing strategies, configuring test data, and maintaining all project specific documentation and reporting. Also responsible for injecting/ensuring adherence to established QA Practices and project process standards within implementation team.

Essential Functions/ Responsibilities

• Responsible for creating and executing test case based on business requirements and document testing failures in defect tracking system (JIRA)
• Execute feature/functionalities of the product and QA testing procedures
• Work on projects of limited complexity with guidance
• Perform various types of testing and constantly learning and improving technical skills
• Support regression testing
• Participates during requirements phase to ensure all questions and concerns related to acceptance criteria and Dev stories are understood prior to the beginning of each sprint.
• Attend and actively participate in Defect Triage meetings with the development team to identify bugs/defects, assist with timeline determination on completing, and discuss any scope concerns related to testing
• Help maintain JIRA reporting/dashboards as defined in the QA Practice
• Replicate any bugs/defects reported by the client and bring them forward to the development teams during internal defect triage
• Support helping to define and implement ongoing QA Practice process improvements, both within the QA Practice and assigned Projects

Supervisory Responsibility

This position does not have supervisory responsibilities.

Education and Experience

• 2+ years Quality Assurance experience, or a bachelor’s degree in Computer Science or other technology field or certification in technical Boot Camp program
• Proficiency, understanding and experience executing Quality Assurance methodologies, including Agile
• Bilingual in Spanish/English is a plus!

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to and/or move up to 25 pounds.

Position Type/Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday through Friday, during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Travel

No travel is required for this role.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

Paymentus is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation

Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation. Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.