Quality Analyst

ADP, Inc.; Buffalo (NY); Hybrid; USD 65,000 - 75,000; Full time

Job summary

ADP, Inc. is seeking a QA Analyst to ensure reliability, performance, and integrity of our software ecosystem in a hybrid environment. The role collaborates with development teams to identify defects early and streamline CI/CD pipelines from Buffalo, NY.

The ideal candidate has 1–2 years of QA experience with web apps, API testing, and automated workflows, and can leverage AI-assisted testing tools to accelerate delivery while maintaining data integrity and confidentiality.

Qualifications

• 1–2 years of professional software QA experience, focused on web applications, integration testing, or automated pipelines.
• Strong troubleshooting skills and ability to trace bugs across APIs, databases, and front-end interfaces.
• Experience with API testing tools (e.g., Bruno or Postman) and automated or AI-assisted testing tools.

Responsibilities

• Early Defect Detection: collaborate with development early to isolate bugs and clarify requirements.
• API Validation & Interoperability: test APIs to validate backend logic and data integrity across services.
• Data Integration & Verification: run database queries to inspect pipelines and verify data flows.
• Automated Framework Development: build and maintain automated regression tests to shorten release cycles.
• AI Tool Utilization: leverage AI-assisted tools to draft tests and optimize CI/CD coverage.
• Onsite Collaboration & Operations: participate in sprint planning and reviews at the Buffalo, NY office.

Skills

API testing

Database queries

Automated testing

AI-assisted testing

CI/CD

Communication skills

Tools

Postman

Bruno

Job description

Salary Range: $65,000.00 To $75,000.00 Annually

LOCATION

JOB PURPOSE

Reporting tothe Director ofEnterprise Applications, the Quality Assurance(QA) Analyst playsa critical rolein ensuring thereliability, performance, and integrityofour software ecosystem. Operating in ahybrid environment, this role bridgesthe gap betweentraditional quality assuranceand modern automatedengineering.

Utilizing a blend of foundational testing logic, robust API validation, and AI-assisted automation frameworks, the QA Analyst will actively collaborate with development teams to identify defects early in the lifecycle and streamline the continuous integration pipeline. This position is ideal for a high-potential professional with 1–2 years of experience who is eager to scale their automation capabilities and drive engineering efficiency within a fast-paced environment.

ESSENTIAL JOBDUTIES AND RESPONSIBILITIES

Early Defect Detection: Collaborate with the development team early in the development lifecycle to isolate bugs, clarify requirements,and prevent defectsfrom reaching production. Requirements traceabilitywill be ametric of futuresuccess.

API Validation & Interoperability: Conduct rigorous testing at the APIlayer to validatebackend logic, ensuredata integrity acrossservices, and confirmseamless communicationwith third-partysoftware applications.

Data Integration & Verification: Working with senior members of the enterpriseteam, write andrun database queriesto inspect datapipelines, verify back-end triggers, andensure information flowsaccurately throughout theenterprise ecosystem.

Automated Framework Development: Build,maintain, and executeautomated regression testsuites to systematicallyreplace manual testingworkflows and shortenthe release lifecycle.

AI Tool Utilization: Leverage modern, AI-assisted engineering andautomation tools todraft test cases, generate scripts efficiently, and optimize testcoverage within continuousintegration (CI/CD) pipelines.

Onsite Collaboration & Operations: Actively participate insprint planning, engineeringreviews, and cross-functional problem-solvingduring required onsitedays at theBuffalo, NY office.

EDUCATION, EXPERIENCE, ANDSKILLS REQUIRED

1–2 yearsof professional softwarequality assurance experience, with a focuson web applications, integration testing, orautomated pipelines.

Strong technicaltroubleshooting skillsand the abilityto systematically tracebugs across backendAPIs, databases, andfrontend interfaces toisolate root causes.

Proven integrity in handling sensitive corporate information, proprietary businesslogic, and liveproduction or testdata with strictconfidentiality.

Excellent verbal and written communication skills, with a strong customer service mindset when translating technical bugs into actionablefeedback for developers, business analysts, andleadership.

Practical exposure to API testing tools (e.g., Bruno or Postman), database query writing, and automated orAI-assisted testingtools.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are

PHYSICAL DEMAND REQUIREMENTS

• The physical demands here are representative of those that must be met by an employee to perform the essential functions of this job successfully.
• The employee frequently is required to stand; walk, talk and hear. The employee is occasionally required to climb or balance; stoop, lift and/or move light weight items. Specific vision abilities required by this job include close vision, for viewing a computer terminal distance vision, peripheral vision, depth perception vision for moving objects and ability to adjust focus.
• This position is not substantially exposed to adverse environmental conditions.
• Reasonable accommodations will be considered on a case-by-case basis.