Quality Assurance Administrator - Health Programs

State of Delaware; Delaware; On-site; USD 50,000 - 62,000; Part time

Job summary

State of Delaware, Department of Health and Social Services (DHSS), is seeking a Quality Assurance Administrator to oversee statewide QA for Birth to Three and related programs. The role includes monitoring compliance with regulations, coordinating corrective actions, and developing QA training and technical assistance for staff.

The position involves leading data collection, audits, and reporting, with opportunities to work with supervisors and cross-functional teams.

Qualifications

• Bachelor's degree or higher in Behavioral Science, Social Science, Health Science, Business or related field.
• Three years experience in quality improvement and ensuring compliance with laws and standards.
• Three years experience ensuring compliance with regulatory and accreditation standards for health care facilities.
• Six months experience developing policies or procedures.
• Knowledge of inferential statistics such as correlation, t-tests, f-tests or ANOVA.
• Knowledge of descriptive statistics such as the mean, median, mode or standard deviation.

Responsibilities

• Manage the quality assurance program including infection control and risk and utilization management programs.
• Ensure facility activities conform with programmatic policies and procedures, applicable standards and federal/state regulatory requirements.
• Coordinate the facility remediation program for Quality Assurance; Reviews data from incident reports on accidents/injuries as it relates to facility wide Quality Assurance.
• Maintains the master schedule of Quality Assurance activities within the facility.
• Gathers and analyzes data through audits, interviews and other activities in order to monitor the quality and appropriateness of services and functions.
• Designs tools, systems and methodologies for data collection and recommended action. Prepares reports of findings and recommended action.
• Investigates incidents of non-compliance and allegations of abuse, neglect and mistreatment of patient, and conducts special studies as requested by superiors.
• Recommends new/revised operational or administrative policies/procedures to maintain proper utilization of services and reduce facility liability.
• Chairs and coordinates internal quality assurance committee.
• Participates in other facility committees which impact the Quality Assurance Program.
• Develops and conducts educational programs for and provides technical assistance to facility staff in all aspects of quality assurance.
• Acts as a liaison with other agencies and external reviewers associated with quality assurance.
• May supervise the work of professional, technical and/or support staff assigned to the program.

Skills

Quality assurance

Data analysis

Regulatory compliance

Statistics basics

Communication skills

Education

Bachelor's degree in Behavioral/Social/Health/Business related field

Job description

State of Delaware, Department of Health and Social Services (DHSS), is seeking a Quality Assurance Administrator to oversee statewide QA for Birth to Three and related programs. The role includes monitoring compliance with regulations, coordinating corrective actions, and developing QA training and technical assistance for staff.

The position involves leading data collection, audits, and reporting, with opportunities to work with supervisors and cross-functional teams.