Quality and Training Specialist - copy

D&H Distributing Co.; Newnan (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401(k)

Paid Time Off

Medical, Prescription, Dental and Vision benefits

Gym Reimbursement

Tuition Assistance

Job summary

D&H Distributing Co. is seeking a Quality and Training Specialist for its Atlanta facility. This role is vital in maintaining the organization’s Quality Management System (QMS) and ensuring compliance with ISO standards, AIB food safety and Good Manufacturing Practices (GMP). The successful candidate will also assist in the training and development of Co‑Owners.

The ideal candidate will possess 1–3 years of experience in quality assurance, familiarity with ISO processes, and strong communication skills. The position includes various responsibilities related to quality documentation, audits, and training oversight.

Qualifications

• 1–3 years of experience in quality assurance, preferably in a distribution warehouse environment.
• Experience with ISO, QMS, and AIB standards.
• Ability to read, write, and speak English; bilingual is a plus.

Responsibilities

• Maintain ISO certifications and Quality Management System.
• Support quality audits and training programs.
• Assist with customer complaints and nonconformance investigations.

Skills

Quality Management System principles

ISO certification experience

Microsoft Excel

Bilingual (English)

Job description

Quality and Training Specialist

We are searching for an experienced Quality and Training Specialist at our Atlanta facility.

Company Overview

D&H is a 100+ year old employee‑owned technology distributor offering end‑to‑end solutions for resellers, retailers and their clients across SMB and consumer markets.

Benefits

• Employee Stock Ownership Plan, 401(k)
• Paid Time Off, Sick Time, Medical, Prescription, Dental and Vision benefits
• Gym Reimbursement, Employee Purchase Program, Tuition Assistance and more
• Discounts on services for Co‑Owners
• Community giving and sustainable business practices

Summary

The Quality and Training Specialist supports the organization’s Quality Management System (QMS) to ensure compliance with ISO standards, AIB food safety and Good Manufacturing Practice (GMP) requirements, FDA regulations, and related audits. This role also supports the training and development of Co‑Owners.

Essential Duties and Responsibilities

• Maintain and support ISO certifications, Quality Management System and training initiatives.
• Control and update all quality and training documentation.
• Coordinate/conduct ISO internal audits and support external/third‑party certification audits.
• Track corrective and preventive actions (CAPA) and verify effectiveness as required.
• Assist with risk assessments and process improvement initiatives.
• Support compliance with AIB Consolidated Standards.
• Assist with food safety documentation and record‑keeping.
• Participate / conduct food safety training and awareness programs.
• Support root‑cause investigations related to quality or food safety issues.
• Perform ISO internal process audits and supplier quality evaluations.
• Analyze quality trends and recommend corrective actions.
• Assist with customer complaints (CAPAs) and nonconformance investigations as required.
• Provide training to Leadership / Co‑Owners.
• Audit training progress across the network, ensuring compliance and communicating results.
• Promote a culture of quality and continuous improvement throughout the network.
• Various related assignments and work projects as assigned.
• Work independently, prioritizing work to meet assigned deadlines.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Flexibility to support a three‑shift operation, as needed.
• Ability to read, write, and speak English; bilingual is a plus.
• Strong knowledge of QMS principles and auditing practices.
• Ability to present information to large groups.

Required Qualifications

• 1–3 years of experience in quality assurance, preferably in a distribution warehouse environment.
• Experience with the development and implementation of ISO, QMS, processes, work instructions, AIB standards (audits), FDA (audits), and training in the aforementioned areas.
• Comfortable with standing, walking, taking steps, and bending in a warehouse environment.
• Familiarity with ambient temperatures typical of warehouse settings.

Equal Employment Opportunity

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.