Quality and Qualification Program Coordinator - Oak Ridge, TN

RSI; Oak Ridge (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

RSI is seeking a Senior Training Specialist to design, develop, implement, and evaluate technical, operational, and compliance-based training programs within a highly regulated nuclear environment.

The role centers on applying SAT/ADDIE methodologies, maintaining meticulous documentation, and coordinating cross-functionally to ensure site readiness and safety culture.

Qualifications

• Minimum AS degree in Business Management or a closely related field.
• Alternative credentials: high school diploma with relevant nuclear/DOE training and certifications.
• Minimum 5+ years of progressive administrative, coordination, or compliance experience.
• 3+ years as Training Specialist, Coordinator, or DOE/nuclear Prime Contractor environment experience.
• Hands-on experience with enterprise LMS (LEARN) and qualification matrix software.

Responsibilities

• Instructional Design & Curriculum Development.
• Apply SAT and ADDIE methodologies to design, develop, and update training curricula.
• Create lesson plans, instructional guides, and multimedia learning resources.
• Conduct job/task analyses to identify performance gaps and design solutions.
• Deliver instructor-led, virtual, and hands-on training to varied audiences.
• Coach junior instructors to improve instructional quality and learning outcomes.
• Develop and refine employee qualification programs to verify competencies.
• Maintain auditable training documentation and compliance records.

Education

Associate of Science in Business Management

High School Diploma with relevant certifications

Tools

LEARN LMS

Job description

Company Overview

RSI provides full-service environmental and nuclear solutions supporting clients through all phases of cleanup, nuclear operations and security, and facility lifecycle management. Built on a strong foundation of collaboration and a people-first culture, RSI delivers safe, technically sound solutions that help clients achieve mission success in some of the nation's most complex environments.

RSI is part of the ASRC Industrial Services family of companies unified by purpose to deliver safe, reliable solutions to our clients’ unique challenges. We are committed to providing technically superior service, adding value at every stage, and leaving things better than we found them.

Job Summary

The Senior Training Specialist is responsible for designing, developing, implementing, and evaluating technical, operational, and compliance-based training programs. Utilizing the Systematic Approach to Training (SAT) and ADDIE instructional design methodology, the Senior Specialist will bridge operational needs and regulatory compliance to ensure a highly qualified, safety-conscious workforce.

This position requires a strong background in instructional leadership, program administration, and cross-functional team coordination, combined with the capability to interpret technical procedures and maintain meticulous document control within a highly regulated industrial or nuclear environmental cleanup setting.

Roles & Responsibilities

• Instructional Design & Curriculum Development
• Systematic Approach to Training (SAT): Apply SAT and ADDIE methodologies to design, develop, and update technical, safety, and qualification-based training curricula.
• Material Design: Create comprehensive lesson plans, instructional guides, interactive presentations, student evaluations, and multimedia digital learning resources.
• Job & Task Analysis: Conduct thorough job and task analyses to identify workforce performance gaps and design targeted, competency-based learning solutions.
• Training Facilitation & Classroom Delivery
• Instructor-Led Training (ILT): Deliver dynamic, engaging, and clear instructor-led training to groups ranging from small operations teams to organization-wide audiences.
• Classroom & Hands-on Instruction: Facilitate classroom, virtual, and hands-on technical/procedural training, verifying that employees master complex operational and safety concepts.
• Instructional Mentoring: Coach and mentor junior instructors, staff, and subject matter experts to improve overall presentation, instructional quality, and adult learning facilitation skills.
• Program Management & Compliance Administration
• Qualification Program Development: Formulate, establish, and refine employee qualification programs to verify operational competencies and maintain site readiness.
• Document & Records Control: Maintain precise, auditable training documentation, qualification records, and compliance files, ensuring strict adherence to confidentiality and data privacy standards.
• Regulatory & Policy Alignment: Interpret complex organizational policies, state/federal regulations, and DOE training standards, integrating these compliance requirements seamlessly into training procedures.
• Continuous Improvement: Evaluate training program effectiveness through targeted assessments, post-training feedback, and continuous improvement reviews to optimize employee performance and organizational safety culture.
• Operational & Project Coordination
• Event & Logistics Management: Lead the logistical planning, scheduling, budgeting, resource allocation, and execution of large-scale workforce development events and training cycles.
• Cross-Functional Collaboration: Partner with operations management, safety professionals, and subject matter experts (SMEs) to drive site-wide procedural changes and organizational improvement initiatives.

Requirements And Education

• Minimum Required: Associate of Science (A.S.) degree in Business Management, Human Resources, Organizational Development, or a closely related field.
• Alternative Credentials: A combination of a High School Diploma, formal technical certifications (such as Medical Administrative Office Assistant or general office administration), and direct, relevant nuclear/DOE training program experience may be considered in lieu of a four-year degree.
• Minimum Experience: 5+ years of progressive administrative, coordination, or compliance experience.
• Industry Experience: A minimum of 3 years of direct experience operating as a Training Specialist, Coordinator, or Point of Contact within a DOE, nuclear, or highly regulated government contracting environment (e.g., UCOR, NNSA, or similar Prime Contractor environments).
• Technical System Experience: Proven, hands-on experience utilizing enterprise Learning Management Systems (LMS) such as the LEARN database, electronic training forms, and qualification matrix software.

Preferred Requirements And Education

• Compliance Knowledge: Expert-level understanding of DOE Order 426.2A and associated Systematic Approach to Training (SAT) protocols.
• Database Integrity: Precision-oriented data entry, database reconciliation, and record archiving skills.
• Onboarding & Integration: Proven capability to guide new hires efficiently through high-security clearance and safety training checklists.
• Cross-Functional Collaboration: Demonstrated capacity to build bridges between field construction/operational superintendents and corporate safety and compliance managers.
• Organization & Communication: Exceptionally organized, capable of managing daily operational interruptions, and possessing strong oral/written communication skills for sending site-wide notifications and daily program reminders.

Clearance and Health Regiments

• Criminal Background Check
• Pre-placement Drug Screening

This position requires a REAL ID-compliant driver's license or identification card; or a U.S. passport as long as it clearly displays issuance date, expiration date, and color photo image. This is a mandatory requirement necessary for access to company facilities and/or for travel purposes. REAL ID-compliant driver’s licenses are identifiable by a gold star in the upper right corner.

EEO Statement

RSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.