Performance Alignment Analyst

Kentro; Tysons (VA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits

401k with employer match

Education reimbursement

Job summary

A leading consulting firm is seeking a Senior Process Analyst to manage ISO certifications and improve enterprise processes. The role requires extensive experience in program management and stakeholder engagement, focusing on streamlined operations and compliance. This position is primarily remote, with occasional meetings in Tysons Corner, VA. The firm offers competitive benefits and supports ongoing professional development.

Qualifications

• 7+ years of experience in program or portfolio management.
• Working knowledge of change control frameworks and quality standards.
• Experience in regulated environments (DoD and Federal Civilian).

Responsibilities

• Lead the intake and facilitation of change requests for projects.
• Coordinate with stakeholders and program managers.
• Track and report on process performance metrics.
• Guide formal change requests through the governance process.

Skills

Program or portfolio management

Process improvement

Stakeholder engagement

Change control frameworks

Education

Relevant certifications (PMP, PMI-ACP, ITIL)

Tools

ServiceNow

Jira

Power BI

Tableau

Job description

Overview

Kentro is hiring a Senior Process Analyst to manage and maintain our corporate ISO certifications (ISO 9001, ISO 20000, ISO 27001) and CMMI ML3 certifications. The ideal candidate will write, maintain, and improve enterprise process documentation and improvement efforts while driving internal projects toward achieving CMMI high maturity levels (CMMI 4/5). A key focus of this role is to ensure that processes are streamlined and effective, with the goal of making the processes work for the organization, rather than burdening it with unnecessary complexity.

Responsibilities

• Change Control Stewardship and Consultation: Lead the intake, evaluation, and facilitation of change requests for strategic projects and programs; ensure documentation, review cycles, and governance standards are upheld and coordinated across the firm.
• Program Integration: Coordinate and support stakeholders, align program deliverables with enterprise frameworks and strategic goals, and serve as the interface between program managers, quality leads, governance boards, and the executive committee.
• Performance Reporting: Track, analyze, and report on process performance metrics; work with the Sr. Quality Manager to implement streamlined metrics collection and dashboard use; provide executive-ready summaries of alignment status, process improvements, and certification metrics; contribute to audit readiness and enterprise reviews.
• Collaboration and Change Enablement: Partner with process and system owners, program teams, and corporate service organizations to guide formal change requests through the governance process; support teams from concept through implementation ensuring changes align with objectives, regulatory standards, and enterprise architecture.
• Process Governance: Collaborate with corporate service leads to maintain and improve enterprise-wide business processes, promoting consistency, scalability, and quality.
• Certification Enablement: Ensure compliance with external certifications and internal quality standards, maintain readiness artifacts, track audit actions, and support remediation.

Location

This position will be performed primarily in a remote working environment, but candidates will be required to attend meetings located in Tysons Corner, VA as needed.

Requirements

• 7+ years of experience in program or portfolio management, enterprise governance, or process improvement and change control roles.
• Working knowledge of change control frameworks, PMO operations, and quality standards (CMMI, ISO 9001, CMMC).
• Exceptional stakeholder engagement, communication, and consultation skills.
• Experience in regulated, security-conscious environments (DoD and Federal Civilian).

Preferred Qualifications

• PMP, PMI-ACP, ITIL, and Agile certifications.
• Experience with digital workflow tools (e.g., ServiceNow, Jira, or similar) for managing change control.
• Experience building visualizations for program and leadership.
• Familiarity with cybersecurity or mission-critical system development lifecycles.
• Certified ISO Internal Auditor, CMMI Associate, or similar certification.
• Familiarity with engineering and process improvement methodologies (e.g., Agile, Lean, Six Sigma).
• Familiarity with CMMC/NIST 800-171.
• Data visualization skills (Power BI, Tableau, etc.).

Clearance

• US Citizenship

Benefits

We offer a competitive benefits package including paid time off, healthcare benefits, 401k with employer match, and education reimbursement for certifications, degrees, or professional development. We support ongoing learning and flexible opportunities for certification and growth. We also host activities and charitable events to foster a positive and collaborative work environment.

Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other status protected by law. We are committed to compliance with VEVRAA and related laws and have an equal opportunity plan to recruit, hire, and advance protected veterans. Providing veteran status information is voluntary and confidential and will be used for reporting and compliance purposes only.

How To Apply

To apply, click the "Apply for this Job" button at the bottom or top of this description. Upload your resume and complete all steps. If you need an alternative method, email [e-mail] for assistance.

Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties. If you need accommodations, please email [e-mail].