Quality Analyst (Remote)

ClosedWon, Inc.; San Francisco (CA); Remote; USD 70,000 - 90,000; Full time

Job summary

ClosedWon, Inc. is seeking a motivated Quality Analyst to join their team. This role involves enriching leads for clients and ensuring quality standards. Ideal candidates are detail-oriented and have experience in lead generation. Enjoy flexibility in work location.

Benefits

Work from Home

Career Growth Opportunities

Diversity and Inclusion Commitment

Qualifications

• Experience in lead generation or lead enrichment is a plus.

Responsibilities

• Upload raw leads for the enrichment process.
• Analyze and review target customer profiles.
• Collaborate with QA team members.

Skills

Attention to Detail

Data Management

Tools

Microsoft Excel

Google Sheets

Job description

Here at ClosedWon, we are always on the lookout for talented, passionate, and exciting people to join our world-class team. We are looking to hire an enthusiastic and motivated Quality Analyst. As a Quality Analyst, you will enrich leads for our clients and ensure that quality is on par with ClosedWon's standards.

This is an inventory job listing. While we may not be actively looking for a new Quality Analyst now, we are taking applications for future vacancies as we grow.

What is ClosedWon AI?

ClosedWon is the AI sales coach for sales enablement, engagement, and prospecting. We have a playful view of the world. Our mission is to end missed connections. If our clients are closing more deals while enjoying life, then we've made a dent in the universe.

ClosedWon is where work becomes a playground. We empower reps to focus on conversations, not clicks, on building relationships, not activity outputs, and to eliminate the 'no-reply' email. We transform KPI data into Sales Coaching with actionable next steps. ClosedWon will democratize the A-player sales process.

Today, we built a multi-touch campaign that automates email, social-selling, and voice. Tomorrow, we will build a Sales Coach AI that accelerates the rate of human connections.

Responsibilities :

• Upload raw leads for the enrichment process
• Analyze and review target customer profiles diligently to gather leads and ensure lead information is complete for client use
• Create and import deliverables for QA stage, as well as tickets, and collaborate with other QA team members
• Update data management to keep track of lead quantity
• Upload final deliverables to push to the client's front-end

Nice-to-have :

• Familiarity with Microsoft Excel / Google Sheets
• Previous experience in lead generation / lead enrichment
• Career growth: learn real-world tech experience
• Team: You will work side by side with bright talents, including the CEO / Co-Founder, Zen Lenon
• Flexibility: work from home or from anywhere in the world as long as you have an internet connection
• Inclusion and diversity: we are globally diverse and committed to ensuring equal opportunity for all applicants

What is expected of you at ClosedWon?

• Mindfully listen and apply feedback
• Create an impact and provide value outside of your working scope
• Demonstrate integrity and do what is right, especially when no one is looking
• Express transparency to be your authentic self
• Be tenacious, learn fast, and learn often

Thank you for your interest in ClosedWon!