Quality Analyst

Marketing Management Analytics, Inc.; New Jersey; Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Generous PTO

Healthcare plans

Wellness benefits

Flexible workplace policy

Job summary

Ipsos is seeking a detail-oriented, independent professional to support fieldwork quality and data integrity at our Parsippany, NJ office. You will review responses, monitor quotas, and ensure protocols are followed across online and in-person interviews.

The role requires travel to field locations, strong organizational skills, and proficiency in Microsoft Office, especially Excel. This is a full-time position with a flexible workplace policy and competitive benefits.

Qualifications

• Located within reasonable distance of Parsippany, NJ office.
• Flexible and willing to travel to various field locations.
• Highly organized and detail-oriented.
• Able to work independently.
• Proactive mindset.
• Good command of Microsoft Office, particularly Excel.

Responsibilities

• Ensuring the quality and consistency of responses collected through online surveys and face-to-face interviews in Retail Labs.
• Reviewing responses to open-ended questions to identify inconsistencies.
• Monitoring survey quotas to ensure samples meet client expectations.
• Conducting random checks on survey results to detect inconsistencies.
• Reviewing videos collected during Mobile Eye Tracking studies for usability and quality.
• Visiting facilities or partner locations to verify fieldwork materials and installations are compliant.

Skills

Detail-oriented

Independent worker

Proactive mindset

Excel

Tools

Microsoft Office

Job description

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe byprovidingresearch, data, and insights on their target markets.And,we’reproud tosharewe’vereceived our Great Place to Work Certification for 2022!

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop theinitialidea for a product/service, ensure thefully articulateddescription of the product/service resonates with consumers, confirm that prototypes of the product/serviceproperly deliveron consumer expectations, and finetune the full mix prior to launch. This isaccomplishedusing best-in-class services, including idea screening, concept testing, product testing, price and line optimization, packagetestingand volumetric forecasting.

What you can expect to be doing:

• Ensuring the quality and consistency of responses collected through our online surveys and face-to-face interviews conducted in our Retail Labs
• Reviewing responses to open-ended questions to identify inconsistent or unreliable interviews
• Monitoring survey quotas to ensure samples meet client expectations
• Conducting random checks on survey results to detect potential inconsistencies
• Reviewing videos collected during Mobile Eye Tracking studies to ensure the data is usable and of sufficient quality.

Monitoring the execution of fieldwork protocols

• Ensuring that fieldwork protocols defined with our partners are properly implemented during face-to-face studies:
• Visiting our own facilities or partner locations when necessary to verify that all fieldwork materials and installations (shelves, survey equipment, etc.) are compliant with project requirements.
• Ensuring teams have been properly briefed and that interviews are conducted according to the agreed protocols.
• Training or retraining field teams on our protocols when necessary

Monitoring and reporting on internal quality standards

• Supporting compliance with PRS IN VIVO internal quality processes:
• Ensuring Insights and Operations teams are familiar with PRS IN VIVO processes and able to apply them correctly.
• Reporting internal compliance status to global teams

This might be the job for you if you have:

• Located within reasonable distance of the Parsippany, NJ office.
• Flexible and willing to travel to our various field locations.
• Highly organized and detail-oriented
• Able to work independently
• Proactive mindset
• Good command of Microsoft Office, particularly Excel

If youdon’tmeet 100% of the requirements, we encourage all who feel they might bea fitfor the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates foravailable positionsthroughout our organization, not just the oneyou’reapplying to!

In accordance withNY/CO/CA/WA law, the estimated base salary range for this role is $48,000to $52,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, educationand/or certifications.

What’s in it for you:

At Ipsosyou’llexperience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, howwe’remaking an impact around the world, and more about our benefits and employee programs, please visit :

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed toprovidingequal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from allwalks of lifeto flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line withcodeof best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated againston the basis ofdisability.

#LI-BM1 #LI-Hybrid

About the Team

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

About Us

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

Job Info

• Job Identification 8206
• Job Category Marketing & Communication
• Locations Parsippany, NJ, United States (Remote)