QSR SOUS CHEF

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

The QSR Sous Chef at Graton Resort & Casino supports day-to-day Quick Service Restaurant operations, ensuring food quality, speed of service, and strict food safety. You will supervise production, train team members, monitor inventory, and ensure recipes and brand standards are followed, delivering an exceptional guest experience in a high-volume kitchen.

Working with the QSR Head Chef and culinary team, you will optimize operations, manage schedules, and coach staff to maintain consistency and

Qualifications

• Supervise and train kitchen staff, directing, mentoring, and supporting team members.
• Ensure food preparation according to established recipes and brand standards.
• Ensure adherence to food safety standards and regulations (DoH, OSHA).
• Maintain inventory and manage cost control.

Responsibilities

• Oversee daily kitchen operations and manage food production and service efficiency.
• Lead daily huddles and communicate updates.
• Coach and provide feedback to staff.
• Maintain accurate team records and attendance.
• Ensure proper stock levels and inventory management.
• Enforce safety and sanitation standards.

Skills

Leadership

Training & Development

Food Safety

Inventory Management

Cost Control

Scheduling

Team Communication

Coaching

Job description

Position Summary

The QSR Sous Chef is responsible for supporting the day-to-day culinary operations of all Quick Service Restaurants by ensuring food quality, consistency, speed of service, and adherence to food safety standards. Working closely with the QSR Head Chef, and culinary team, the QSR Sous Chef supervises food production, trains and develops team members, monitors inventory and production levels, and ensures all menu items are prepared according to established recipes and brand standards. This position plays a key leadership role in maintaining an efficient, high-volume kitchen operation while delivering an exceptional guest experience through quality food and operational excellence.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
• Oversee daily kitchen operations and manage all aspects of assigned kitchen(s), ensuring smooth execution of food production, team coordination, and service efficiency.
• Supervise and train Team Members by directing, mentoring, and supporting kitchen staff, ensuring adherence to food preparation standards and fostering professional growth. Conduct ongoing training on policies, procedures, and culinary techniques. Ensure supporting training materials and reference guides are maintained to support Team Members in performing their roles effectively.
• Execute recipes and uphold standards that align with Graton's brand and guest expectations, ensuring proper execution of standardized recipes. Ensure food quality and consistency, oversee all food production, maintain high standards in taste, presentation, and portion control.
• Maintain inventory and cost control, implement inventory management procedures, monitor food usage, and ensure proper stock levels for continuous kitchen operations.
• Enforce safety and sanitation standards, uphold all Department of Health, OSHA, and company regulations to maintain a clean, hazard-free kitchen. Monitor and maintain kitchen equipment and facilities, addressing any operational and work safety concerns promptly.
• Schedule and assign tasks efficiently, create and manage team schedules, ensuring optimal staffing levels while maintaining labor cost controls. Maintain accurate Team Member records, oversee attendance tracking, payroll accuracy, and coaching documentation.
• Facilitate communication and team engagement, lead daily huddles, update communication boards, and ensure all team members are informed of operational updates.
• Uphold department policies and standards by enforcing company policies, procedures, and service standards while fostering a positive and productive work environment. Provide regular feedback, coaching, and corrective action to ensure fair and consistent performance management.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.