QSR Restaurant Manager: Lead Team & Guest Experience

Refuel Market; Biscoe (NC); On-site; USD 55,000 - 76,000; Full time

Job summary

Refuel Market is seeking a Restaurant Manager to lead daily operations at an assigned location. You will drive guest satisfaction, oversee staff, and ensure compliance with food safety standards, inventory controls, and cash handling.

You will report to the District Manager, QSR, work full-time with flexible hours including evenings and weekends, and travel up to 10% as required. This at-will position emphasizes teamwork and community focus.

Qualifications

• Two years’ experience managing a quick-service restaurant.
• Valid driver’s license.
• Must be able to lift 50 pounds at times.

Responsibilities

• Ensure customers have great guest experience by keeping products hot, fresh and delicious.
• Manage and develop employees and ensure they are clean and neat in appearance.
• Ensure cleanliness of the property (restrooms, floors, kitchen, dining area, etc.).
• Enforce strict food safety standards.
• Handle customer complaints with District Manager escalation if unresolved.
• Rotate and store perishable products properly to minimize spoilage.
• Recruit, interview, and staff store to operate at budgeted hours without overtime.
• Control inventory to maintain shrink under 1.0% of sales.
• Complete daily close-out paperwork and end-of-day accounting by 8:00 am; conduct weekly cash audit.
• Follow Vendor Check In policy and count all merchandise received.
• Follow Employee Handbook policies.

Skills

Leadership

Communication

Team building

Food safety

Customer service

Job description

Refuel Market is seeking a Restaurant Manager to lead daily operations at an assigned location. You will drive guest satisfaction, oversee staff, and ensure compliance with food safety standards, inventory controls, and cash handling.

You will report to the District Manager, QSR, work full-time with flexible hours including evenings and weekends, and travel up to 10% as required. This at-will position emphasizes teamwork and community focus.