QNXT Technical Manager – (Remote, US)

Cognizant; Olympia (WA); Remote; USD 113,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a QNXT Technical Manager to lead technical delivery for healthcare payer solutions. This remote, full-time role supports QNXT Claims, Benefits, and workflow components, guiding teams and clients to scalable, compliant implementations.

You will mentor consultants, drive incident resolutions, and oversee release governance while partnering with business and IT stakeholders across projects in the United States.

Qualifications

• Bachelor's degree or equivalent in Computer Science, Information Technology, Healthcare Administration, or a related field.
• 8+ years of healthcare payer technology, consulting, implementation, or production support experience.
• 5+ years of hands-on QNXT technical experience supporting healthcare payer operations.
• Strong expertise with QNXT Claims Processing, Benefits Configuration, Workflow Engine (WFE), Batch Processing, and System Integrations.
• Experience supporting HIPAA EDI transactions including 837, 834, 820, and 27X transaction sets.
• Advanced SQL and database analysis skills with experience troubleshooting complex production issues.
• Deep understanding of QNXT Schema, architecture, data structures, and system dependencies.
• Proven experience leading technical teams and managing client-facing consulting engagements.
• Strong communication, stakeholder management, and problem-solving abilities.

Responsibilities

• Lead end-to-end technical delivery for QNXT consulting, implementation, enhancement, and support engagements.
• Provide technical leadership across QNXT Claims, Benefits Configuration, Workflow Engine (WFE), Batch Processing, Interfaces, and Integrations.
• Drive root cause analysis and resolution of complex production issues impacting claims processing, membership, provider, and benefit operations.
• Oversee release management, environment governance, technical change management, and production support activities.
• Partner with client business and IT teams to design scalable solutions that align with operational and strategic objectives.
• Lead, mentor, and develop technical consultants while promoting QNXT best practices, quality standards, and continuous improvement.
• Manage technical risks, dependencies, and compliance requirements to ensure successful project delivery.

Skills

Communication

Stakeholder management

Problem solving

SQL

QNXT knowledge

Leadership

Education

Bachelor's degree

Tools

QNXT

Workflow Engine (WFE)

Batch Processing

Job description

QNXT Technical Manager – (Remote, US)

Location: Remote

Employment Type: Full-Time

Job ID: 00070669801

QNXT Technical Manager (Healthcare Payer Consulting)

About the role

As a QNXT Technical Manager, you will make an impact by leading the technical delivery, operational governance, and ongoing optimization of QNXT-based healthcare payer solutions. You will be a valued member of the Healthcare Consulting team, partnering with client stakeholders, delivery teams, architects, and operations leaders to ensure stable, scalable, and high-performing solutions that support critical healthcare business functions.

In this role, you will:

• Lead end-to-end technical delivery for QNXT consulting, implementation, enhancement, and support engagements.

• Provide technical leadership across QNXT Claims, Benefits Configuration, Workflow Engine (WFE), Batch Processing, Interfaces, and Integrations.

• Drive root cause analysis and resolution of complex production issues impacting claims processing, membership, provider, and benefit operations.

• Oversee release management, environment governance, technical change management, and production support activities.

• Partner with client business and IT teams to design scalable solutions that align with operational and strategic objectives.

• Lead, mentor, and develop technical consultants while promoting QNXT best practices, quality standards, and continuous improvement.

• Manage technical risks, dependencies, and compliance requirements to ensure successful project delivery.

Work model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants anywhere in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• Bachelor's degree or equivalent experience in Computer Science, Information Technology, Healthcare Administration, or a related field.

• 8+ years of healthcare payer technology, consulting, implementation, or production support experience.

• 5+ years of hands-on QNXT technical experience supporting healthcare payer operations.

• Strong expertise with QNXT Claims Processing, Benefits Configuration, Workflow Engine (WFE), Batch Processing, and System Integrations.

• Experience supporting HIPAA EDI transactions including 837, 834, 820, and 27X transaction sets.

• Advanced SQL and database analysis skills with experience troubleshooting complex production issues.

• Deep understanding of QNXT Schema, architecture, data structures, and system dependencies.

• Proven experience leading technical teams and managing client-facing consulting engagements.

• Strong communication, stakeholder management, and problem-solving abilities.

These will help you stand out

• QNXT Conversion, Migration, or Modernization experience.

• Experience supporting large-scale QNXT production environments.

• Knowledge of Commercial, Medicare, Medicaid, Duals, and ACA Exchange products.

• Experience with healthcare payer operations including Claims, Membership, Benefits, and Provider Management.

• Familiarity with release management, DevOps practices, and cloud-hosted environments.

• Experience leading offshore and distributed delivery teams.

• Knowledge of healthcare compliance, regulatory requirements, and audit controls.

Salary and Other Compensation:

Applicants will be accepted till 10/25/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

Please note, this role cannot offer visa transfer or sponsorship now or in the future

The annual salary for this position will be in the range of $113,000 - $130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.