QI Coordinator

MercyFirst; Syosset (NY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

MercyFirst seeks a QI Coordinator to monitor regulatory and funding compliance across assigned programs and drive performance improvements. You will analyze data, prepare reports, and work with staff to implement corrective actions.

The role requires oversight of safety and quality processes, strong knowledge of child welfare regulations, and collaboration within a multidisciplinary team.

Qualifications

• Associates or higher in health, public health, policy or related field.
• Experience in child welfare, refugee services or related programs preferred.
• Strong analytic and critical thinking abilities with good written and oral communication.
• Proficient in Word, Excel, PowerPoint and able to learn NYS data systems.

Responsibilities

• Assist programs in monitoring compliance with federal, state and local codes and accrediting standards.
• Master and stay current with regulations for assigned programs.
• Conduct case record reviews and prepare quarterly and annual reports with trend analysis.
• Oversee safety activities including facility inspections, incident tracking and investigations.

Skills

Analytic thinking

Critical thinking

Communication skills

MS Office proficiency

Education

Associates in health/public health/policy or related field

Bachelor’s degree preferred

Tools

NYS CONNECTIONS

NYS Data Warehouse

Federal ORR Portal

ASARA

Job description

LOCATION: Syosset, NY

REPORTS TO: PQI Director

DEPARTMENT: PQI

SCHEDULE: Full Time / Hybrid

AGENCY BACKGROUND

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

PROGRAM BACKGROUND

QI Coordinator monitors regulatory compliance, measure performance against best practice standards, and creates further program improvement measures based on stakeholder feedback.

SUMMARY

MercyFirst is currently seeking a QI Coordinator responsible for monitoring compliance with all regulatory and funding source requirements for assigned MercyFirst Programs.

REQUIRED QUALIFICATIONS

• Associates in health, public health, policy or related field. A bachelor’s degree in health, public health, policy or related field is preferred.
• Relevant training and/or experience in child protection, child welfare or refugee services. Knowledge of NYC child welfare programs, NYC ACS, NYS OCFS, NYS OMH, Federal ORR and other state/federal systems a plus.
• Demonstrated ability in analytic and critical thinking skills.
• Excellent oral and written communication skills.
• Computer proficiency in Word, Excel, and PowerPoint with ability to learn NYS CONNECTIONS, NYS Data Warehouse, Federal ORR Portal and ASARA.
• Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and Diversity, Equity, Inclusivity, and Belonging (DEIB).

RESPONSIBILITIES

• Assisting programs with monitoring adherence to Federal, State and local code and regulations and accrediting body standards and improving overall program performance
• Must master and stay current with regulations and requirements of assigned programs
• Conduct case record reviews and prepare quarterly and annual Case Record Review reports, aggregate data, analyze trends, and working collaboratively with program staff regarding follow-up activities and improvements, as required
• 0versee safety activities including facility inspections, assessments and evaluations; incident/accident/grievance tracking; case reviews related to incidents.
• 0versee safety activities including facility inspections, assessments and evaluations; incident/accident/grievance tracking; case reviews related to incidents