QCS Resident Service Technician (Hawesville, KY)

ABB Inc.; Hawesville (KY); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a QCS Resident Service Technician, where you'll be at the forefront of maintaining and troubleshooting cutting-edge ABB technology. This role offers a unique opportunity to engage with diverse teams, enhance customer relationships, and contribute to sustainable solutions in process automation. You will play a key role in ensuring the quality and reliability of ABB's systems while enjoying a collaborative work environment that values diversity and inclusion. If you have a passion for technology and a commitment to excellence, this position is perfect for you.

Qualifications

• 5+ years of experience in maintenance or troubleshooting.
• Ability to read electrical drawings and understand electrical theory.

Responsibilities

• Perform maintenance and troubleshooting of ABB hardware and software.
• Provide 24-hour emergency support and document maintenance tasks.

Skills

Preventive Maintenance

Electrical Testing

Troubleshooting

Mechanical Aptitude

Customer Communication

Education

Associate Degree in a Related Field

High School Diploma/GED

Tools

Electrical Testing Equipment

Job description

QCS Resident Service Technician (Hawesville, KY)

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with our focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

Reporting Line

This position reports to: IAPI Service Midwest Region Operations M

Your Role and Responsibilities

1. Perform preventive and corrective maintenance, testing, and troubleshooting of proprietary ABB hardware and software.
2. Assist with projects, upgrades, new installations, and advanced services.
3. This role is onsite. #LI-Onsite
4. Contribute to Process Automation and Process Industries in Hawesville, KY.
5. Maintain quality control hardware and software, including cleaning sensors, troubleshooting electrical and mechanical issues, and maintaining the entire ABB quality control solution.
6. Respond to customer inquiries about the ABB system, resolve service issues, and foster customer relationships.
7. Communicate effectively with plant operators, management, vendors, and ABB personnel.
8. Provide 24-hour emergency support on a rotation basis.
9. Document work performed for maintenance tasks.
10. Participate in projects like upgrades and new installations, coordinating with other teams.
11. Follow all safety policies and complete required training.

Qualifications

• Associate degree in a related field with 5+ years of relevant experience or a high school diploma/GED with 7+ years of experience.
• Mechanical and electrical aptitude, understanding of electrical theory and safety.
• Ability to read electrical drawings and troubleshoot electrical systems up to 240 VAC/870 VDC.
• Experience with preventive maintenance and electrical testing equipment.
• Basic knowledge of paper making process and process control is a plus.
• Exposure to DCS programming and troubleshooting is beneficial.
• Up to 15% domestic travel may be required.
• No visa sponsorship available; candidates must have work authorization in the US.

More About Us

We value diversity. Apply today and learn about our global impact at www.abb.com. #MyABBStory #LI-Onsite

We look forward to your application. For more about ABB, visit www.abb.com.

Equal Opportunity Employer

ABB is committed to diversity and equal employment opportunity. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family leave, or veteran status.

For more rights information, visit: EEOC Rights and Pay Transparency.

Applicants may request to review the Affirmative Action Plan or reasonable accommodations by contacting ABB HR at 1-888-694-7762 or [e-mail].