QC Program Coordinator Lvl I (CT)

Lonza; Portsmouth (NH); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Career growth opportunities

Cross-functional exposure

Competitive compensation

Job summary

Lonza in Portsmouth, NH is seeking a Quality Control Program Coordinator to drive customer-facing quality initiatives within our regulated environment. You will partner with cross-functional teams to ensure deliverables meet compliance standards and exceed customer expectations.

The role focuses on coordinating QC activities, leading meetings, and communicating status to customers and leadership, while supporting continuous improvement and project management across Quality, Manufacturing, and

Qualifications

• Bachelor's degree in a scientific discipline.
• Experience in pharmaceutical/biotech regulated environment.
• Project management experience coordinating multiple priorities and stakeholders.
• Strong communication skills across teams and with customers.
• Ability to organize, prioritize, and drive projects to completion.
• Problem-solving skills using available data.
• Collaborative mindset and commitment to quality, customer service, and continuous improvement.

Responsibilities

• Serve as the primary QC representative for assigned customer programs and quality-related initiatives.
• Lead project meetings, track deliverables, and drive action items to successful completion.
• Partner with customers and internal stakeholders to ensure quality commitments are met.
• Coordinate quality activities involving investigations, deviations, CAPAs, and change controls.
• Communicate project status, risks, and timelines to customers and leadership teams.
• Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives.
• Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction.

Skills

Project management

Communication

Collaboration

Prioritization

Problem-solving

Stakeholder mgmt

Education

Bachelor's degree in a scientific discipline

Job description

Job Title: Quality Control Program Coordinator

Location: Portsmouth, NH, (On-site)

As a QC Program Coordinator, you'll be at the center of customer-facing quality initiatives, helping drive critical projects that support the development and manufacture of life-changing therapies. This is a unique opportunity to combine scientific knowledge, project leadership, and customer engagement while partnering with cross-functional teams to ensure deliverables are executed efficiently, compliance standards are met, and customer expectations are exceeded.

This role follows a Monday-Friday schedule from 8:00 AM to 4:30 PM.

What you will get

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Compensation programs that recognize high performance
• Medical, dental, and vision insurance
• Opportunities to build customer-facing project management expertise
• Exposure to cross-functional teams across Quality, Manufacturing, and Program Management
• Career growth opportunities within a global life sciences organization

What you will do

• Serve as the primary QC representative for assigned customer programs and quality-related initiatives
• Lead project meetings, track deliverables, and drive action items to successful completion
• Partner with customers and internal stakeholders to ensure quality commitments are met
• Coordinate quality activities involving investigations, deviations, CAPAs, and change controls
• Communicate project status, risks, and timelines to customers and leadership teams
• Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives
• Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction

What we are looking for

• Bachelor's degree in a scientific discipline
• Experience working in a pharmaceutical, biotechnology, or other regulated environment
• Project management experience coordinating multiple priorities and stakeholders
• Strong communication skills with the ability to build relationships across teams and with customers
• Ability to organize, prioritize, and drive projects to completion in a fast-paced environment
• Problem-solving skills and the ability to make informed decisions using available data
• A collaborative mindset and commitment to quality, customer service, and continuous improvement

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table.

At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.