QC Program Coordinator Lvl I (CT)

Lonza Group Ltd.; Portsmouth (NH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Agile culture

Inclusive workplace

Performance-based pay

Medical, dental, and vision insurance

Project management exposure

Cross-functional exposure

Global career growth

Job summary

Lonza Group Ltd. in Portsmouth, NH is seeking a Quality Control Program Coordinator to lead customer-facing quality initiatives and drive critical projects in development and manufacturing of therapies.

This on-site role runs Monday–Friday, 8:00 AM to 4:30 PM, working with cross-functional teams to meet deliverables, compliance, and customer expectations. You will act as the primary QC representative for assigned programs, lead meetings, track deliverables, and communicate status to customers

Qualifications

• Bachelor's degree in a scientific discipline.
• Experience working in a pharmaceutical, biotechnology, or other regulated environment.
• Project management experience coordinating multiple priorities and stakeholders.
• Strong communication skills with the ability to build relationships across teams and with customers.
• Ability to organize, prioritize, and drive projects to completion in a fast-paced environment.
• Problem-solving skills and the ability to make informed decisions using available data.
• A collaborative mindset and commitment to quality, customer service, and continuous improvement.

Responsibilities

• Serve as the primary QC representative for assigned customer programs and quality-related initiatives.
• Lead project meetings, track deliverables, and drive action items to successful completion.
• Partner with customers and internal stakeholders to ensure quality commitments are met.
• Coordinate quality activities involving investigations, deviations, CAPAs, and change controls.
• Communicate project status, risks, and timelines to customers and leadership teams.
• Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives.
• Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction.

Skills

Project management

Communication

Organizational skills

Problem-solving

Collaboration

Education

Bachelor's degree in science

Job description

Job Title: Quality Control Program Coordinator
Location: Portsmouth, NH, (On-site) As a QC Program Coordinator, you'll be at the center of customer-facing quality initiatives, helping drive critical projects that support the development and manufacture of life-changing therapies. This is a unique opportunity to combine scientific knowledge, project leadership, and customer engagement while partnering with cross-functional teams to ensure deliverables are executed efficiently, compliance standards are met, and customer expectations are exceeded. This role follows a Monday-Friday schedule from 8:00 AM to 4:30 PM.

What you will get

• An agile career and dynamic working culture
• An inclusive and ethical workplace
• Compensation programs that recognize high performance
• Medical, dental, and vision insurance
• Opportunities to build customer-facing project management expertise
• Exposure to cross-functional teams across Quality, Manufacturing, and Program Management
• Career growth opportunities within a global life sciences organization

What you will do

• Serve as the primary QC representative for assigned customer programs and quality-related initiatives
• Lead project meetings, track deliverables, and drive action items to successful completion
• Partner with customers and internal stakeholders to ensure quality commitments are met
• Coordinate quality activities involving investigations, deviations, CAPAs, and change controls
• Communicate project status, risks, and timelines to customers and leadership teams
• Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives
• Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction

What we are looking for

• Bachelor's degree in a scientific discipline
• Experience working in a pharmaceutical, biotechnology, or other regulated environment
• Project management experience coordinating multiple priorities and stakeholders
• Strong communication skills with the ability to build relationships across teams and with customers
• Ability to organize, prioritize, and drive projects to completion in a fast-paced environment
• Problem-solving skills and the ability to make informed decisions using available data
• A collaborative mindset and commitment to quality, customer service, and continuous improvement

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Ready to shape the future of life sciences?

Every day, our teams across the world work together to turn scientific breakthroughs into life-changing medicines that reach up to 100 million patients a year. Lonza is a place where people can make a unique impact, grow their careers and belong. You will feel at home at Lonza if you:

• Take ownership, step forward, and enjoy meaningful responsibility
• Love solving problems and thrive in a complex, fast-moving environment
• Are curious, always looking to learn and improve
• Work collaboratively, contributing to something bigger than yourself
• Are motivated to make a difference through work that impacts customers and their patients

Why Lonza

We are a place of unique opportunity, where your ideas, expertise and ambition can make a real difference. Here, you will have the freedom to grow, the support to succeed and the chance to contribute to work that matters. We are the makers of the medicines of tomorrow.