QAS (Quality Alert System) Engineer

Tata Consultancy Services; Auburn Hills (MI); On-site; USD 87,000 - 118,000; Full time

Benefits offered by this job

Discretionary incentive

Medical coverage

Parental leaves

Insurance options

Commuter benefits

Training reimbursement

Vacation & holidays

Job summary

Tata Consultancy Services in Auburn Hills, MI, is seeking an Application Support professional for 24x7 manufacturing operations. The role focuses on QA/S systems integration, PLC/Controls interfaces, and process data reliability.

You will troubleshoot PLC networks, support deployments, and collaborate with Quality, Production, Controls Engineering, and Plant IT to minimize disruptions and maintain product quality.

Qualifications

• Strong understanding of automotive assembly plant operations.
• Experience troubleshooting PLC-controlled manufacturing systems.
• Knowledge of Rockwell ControlLogix PLC platforms.
• Understanding of conveyor systems and station-based manufacturing processes.
• Experience analyzing production incidents and performing root cause analysis.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide Level 2/Level 3 support for the QAS application in a 24x7 manufacturing environment.
• Monitor system performance and resolve production incidents impacting assembly operations.
• Troubleshoot vehicle tracking, station processing, quality validation, and process data issues.
• Support application deployments, upgrades, configuration changes, and testing activities.
• Perform root cause analysis and implement corrective actions for recurring issues.
• Collaborate with Quality, Production, Controls Engineering, and Plant IT teams.
• Support tracking of vehicles through assembly stations and conveyor segments.
• Ensure accurate association of vehicle information with tooling and process results.
• Investigate and resolve issues related to vehicle traceability and process compliance.
• Support quality enforcement processes that prevent vehicles from progressing with unresolved station issues.
• Assist plant teams in minimizing production disruptions and maintaining product quality.
• Support integration between QAS and plant floor PLC-controlled equipment.
• Troubleshoot communication issues between applications, PLCs, HMIs, conveyors, and manufacturing devices.
• Analyze PLC tags, signals, and production events impacting application functionality.
• Support conveyor stop/start interlocks and station control functions.
• Work with Controls Engineers to diagnose automation and production-related issues.
• Identify opportunities to improve system reliability, monitoring, and operational efficiency.
• Develop and maintain support documentation and troubleshooting procedures.
• Participate in manufacturing process improvement initiatives.

Skills

Automotive plant operations

PLC troubleshooting

Rockwell ControlLogix

Conveyor systems

Root cause analysis

Stakeholder management

Education

BSc Computer Science

Tools

QAS application

Rockwell PLC tools

Job description

Must Have Technical/Functional Skills

• Strong understanding of automotive assembly plant operations.
• Experience troubleshooting PLC-controlled manufacturing systems.
• Knowledge of Rockwell ControlLogix PLC platforms.
• Understanding of conveyor systems and station-based manufacturing processes.
• Experience analyzing production incidents and performing root cause analysis.
• Strong communication and stakeholder management skills.

Job Description

Must Have Technical/Functional Skills

• Strong understanding of automotive assembly plant operations.
• Experience troubleshooting PLC-controlled manufacturing systems.
• Knowledge of Rockwell ControlLogix PLC platforms.
• Understanding of conveyor systems and station-based manufacturing processes.
• Experience analyzing production incidents and performing root cause analysis.
• Strong communication and stakeholder management skills.

Roles & Responsibilities

Application Support

• Provide Level 2/Level 3 support for the QAS application in a 24x7 manufacturing environment.
• Monitor system performance and resolve production incidents impacting assembly operations.
• Troubleshoot vehicle tracking, station processing, quality validation, and process data issues.
• Support application deployments, upgrades, configuration changes, and testing activities.
• Perform root cause analysis and implement corrective actions for recurring issues.
• Collaborate with Quality, Production, Controls Engineering, and Plant IT teams.

Manufacturing & Quality Support

• Support the tracking of vehicles through assembly stations and conveyor segments.
• Ensure accurate association of vehicle information with tooling and process results.
• Investigate and resolve issues related to vehicle traceability and process compliance.
• Support quality enforcement processes that prevent vehicles from progressing with unresolved station issues.
• Assist plant teams in minimizing production disruptions and maintaining product quality.

PLC & Controls Support

• Support integration between QAS and plant floor PLC-controlled equipment.
• Troubleshoot communication issues between applications, PLCs, HMIs, conveyors, and manufacturing devices.
• Analyze PLC tags, signals, and production events impacting application functionality.
• Support conveyor stop/start interlocks and station control functions.
• Work with Controls Engineers to diagnose automation and production-related issues.

Continuous Improvement

• Identify opportunities to improve system reliability, monitoring, and operational efficiency.
• Develop and maintain support documentation and troubleshooting procedures.
• Participate in manufacturing process improvement initiatives.

Salary Range: $100,000 - $105,000 per year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

BACHELOR OF COMPUTER SCIENCE