QA Team Lead

Berkshire Hathaway Direct Insurance Company; Pittston (Luzerne County); Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Disability insurance

Life insurance

Dental plan

PTO

Holidays & floating holidays

Parental leave

401(k) with match

Tuition reimbursement

Wellness programs

Employee discounts

Job summary

Berkshire Hathaway Direct Insurance Company is seeking a QA Team Lead to drive test design quality and delivery for a delivery team or product area. The Lead coordinates sprint testing, ensures automation alignment, and removes blockers while mentoring QA engineers.

This is a hybrid remote role with onsite Pittston, PA presence at least once every other month; candidates must live within driving distance of Pittston or Omaha for required meetings.

Qualifications

• 5+ years in software QA with ownership of testing for complex features and releases.
• Strong test design including positive, negative, boundary, and integration scenarios.
• Knowledge of automation concepts and collaboration with automation engineers (Playwright preferred).
• Experience in Agile delivery teams and tools (Azure DevOps preferred).
• Ability to lead without authority and communicate risk clearly.
• Insurance domain experience is preferred.

Responsibilities

• Lead sprint-level test planning, execution, and release readiness for an assigned scrum or product team.
• Facilitate early test design with BAs and POs, translating acceptance criteria into Gherkin scenarios.
• Ensure test cases and validation plans are complete and aligned to delivery scope.
• Coordinate manual and automated testing across UI, API, integration, and end-to-end flows.
• Triaging, documenting, and driving defects to resolution with strong reproduction steps.
• Collaborate with automation engineers to prioritize automation opportunities.
• Provide clear status reporting to QA leadership and stakeholders.
• Mentor QA engineers on test design and defect investigation.
• Contribute to continuous improvement in QA processes and standards.

Skills

QA leadership

Test design

Automation concepts

Playwright

Azure DevOps

Agile delivery

Stakeholder communication

Tools

Playwright

Azure DevOps

Job description

Description

The QA Team Lead is a player-coach responsible for day-to-day quality execution for a delivery team or product area. The Lead drives test design quality, coordinates sprint testing, ensures automation alignment, and removes blockers. This role may have direct reports, but the primary accountability is delivery quality and operational leadership within the team.

This is a hybrid remote role that requires onsite presence in Pittston, PA at least once every other month. Candidates must live within a reasonable driving distance of either the Pittston, PA or Omaha, NE BHDIC office for required onsite meetings as needed in whichever BHDIC office is local to the employee.

Job Duties

• Lead sprint-level test planning, execution, and release readiness for an assigned scrum or product team.


• Facilitate early test design with BAs and POs, translating acceptance criteria into clear Gherkin scenarios and test coverage.


• Ensure test cases and validation plans are complete, reviewed, and aligned to delivery scope before development completes.


• Coordinate manual and automated testing across UI, API, integration, and end-to-end flows.


• Triaging, documenting, and driving defects to resolution with strong reproduction steps and impact analysis.


• Collaborate with automation engineers to prioritize automation opportunities and ensure stable CI execution.


• Provide clear status reporting (test progress, coverage, risks, blockers) to QA leadership and cross-functional stakeholders.


• Mentor QA engineers on test design, domain knowledge, and effective defect investigation.


• Contribute to continuous improvement in QA process, standards, and team operational hygiene.

Requirements

• 5+ years in software QA with demonstrated ownership of testing for complex features and releases.


• Strong test design skills including positive, negative, boundary, and integration scenarios.


• Working knowledge of automation concepts and collaboration with automation engineers (Playwright preferred).


• Experience in Agile delivery teams and tools (Azure DevOps preferred).


• Ability to lead without authority, coordinate across roles, and communicate risk clearly.


• Insurance domain experience preferred.

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.


• Enhanced dental plan with orthodontia coverage in addition to a standard plan.


• Generous PTO plan for all benefit-time eligible employees.


• Paid company holidays and 4 floating holidays.


• Paid parental leave.


• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.


• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.


• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.


• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.


• Voluntary benefits that include accident, critical illness, and hospital indemnity.


• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $80,000 to $130,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.