QA SUPERVISOR I

Pilgrim; Waco (TX); On-site; USD 61,000 - 74,000; Full time

Job summary

Pilgrim’s is seeking a QA Supervisor in Waco to lead the FSQA team and oversee quality programs, including HACCP and SSOP, on the assigned shift.

The role supervises hourly QA technicians, coordinates training, and ensures compliance with USDA and OSHA regulations while supporting root-cause analysis and customer programs.

Qualifications

• High school diploma or GED required; associate degree preferred or 3 years related experience.
• GFSI (BRC) training preferred.
• Supervisory experience required, preferably in poultry processing; understanding USDA/OSHA regulations.

Responsibilities

• Lead FSQA team activities and implement food safety and quality programs (HACCP, SSOP).
• Promote safety, coordinate training (LOTO) and report unsafe acts.
• Recommend and communicate quality procedures; provide training to staff.
• Collaborate with operations and USDA personnel to ensure regulatory compliance.
• Support issue resolution through root cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, scheduling and timekeeping (Kronos).
• Perform other duties as assigned.

Skills

Leadership

Communication

Microsoft Office

Kronos

Bilingual EN/ES

Analytical thinking

Problem solving

Education

High School Diploma/GED

Associate degree preferred

3 years related experience

Tools

Kronos

SAP

MS Office

Job description

Quality Assurance & Food SafetyWaco,Texas

At Pilgrim’s, Safety Is A Condition , which means the safety of our team members comes first - always.

This position is responsible for supervision of Food Safety and Quality (FSQA) personnel, and quality programs, including the planning and implementation of the quality management program on the assigned shift. The QA Supervisor oversees the team in implementation and daily execution of product specification testing, food safety and quality procedures.

Responsibilities:

• Lead FSQA team activities, ensuring proper implementation of food safety and quality programs like HACCP and SSOP.
• Promote safety and compliance, coordinating training (e.g., LOTO) and reporting unsafe acts to prevent incidents.
• Recommend and communicate quality procedures, providing both classroom and hands-on training to staff.
• Collaborate with operations and USDA personnel, maintaining strong relationships and ensuring regulatory compliance.
• Support issue resolution through root cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, including scheduling and timekeeping using Kronos, and complete tasks assigned by QA leadership.
• Other duties as assigned

What You'll Need:

• Education: High School Diploma/GED required; Associate degree preferred; or 3 years related experience and/or training or equivalent combination of education and training.
• Certifications: GFSI (BRC specifically) training preferred.
• Experience: Supervisory experience required, preferably in poultry processing or slaughter operations. Must have an understanding of USDA and OSHA regulations.
• Skills: Proficient in Microsoft Office; SAP experience is a plus. Strong communication and leadership skills, both written and verbal. Quick learner of customer quality programs and adaptable to change. Solid math and analytical abilities for problem-solving and decision-making. Reliable and ethical, with a strong work ethic and punctuality. Team-oriented and self-motivated, able to thrive in a fast-paced environment.
• Bilingual (English/Spanish) preferred.
• Ability to lift 50 lbs. or more

Candidate Expectations:

• Occasional travel and overnight stays required (1-4 days per trip).
• Positive and collaborative attitude, with strong communication across teams.
• Independent and values-driven, supporting FSQA and company standards.
• Comfortable working in production areas, with attention to safety and equipment.

Why Work for Pilgrim’s?

• Schedule: Monday - Friday with occasional weekends. Shifts are __ hours;
• Benefits : Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: Sick leave, vacation, company observed holidays or, any other statutorily required paid leave;
• 401(k): company match begins after the first year of service and follows the company vesting schedule;
• Base salary range of $60,591.00 of $73,618.20 ;
• Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: Pilgrim’s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value‑added food products for customers in more than 100 countries. Pilgrim’s operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe.

Our vision: To become the best and most respected company in our industry creating the opportunity of a better future for our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

Unsolicited Assistance: Pilgrim's does not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at Pilgrim's or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by Pilgrim's. No fees will be paid should the candidate be hired by Pilgrim's because of an unsolicited referral.