QA Supervisor & Documentation Lead

NOW Foods; Bloomingdale (IL); Hybrid; USD 82,000 - 108,000; Full time

Job summary

NOW Foods is seeking a QA/QC supervisor at our Bloomingdale, IL plant. The role leads document control, SOP/MMR development, and cross-functional coordination to ensure regulatory compliance and quality throughout production.

The candidate will manage training programs, perform cGMP training, and support audits with Oracle, EtQ, and LIMS tools while maintaining strict safety and quality standards.

Qualifications

• Bachelor’s degree in a science field and at least five years in Quality Assurance or Quality Control.
• Minimum three years of supervision of QA/QC staff and GMP compliance.
• Working knowledge of GMP; familiarity with 21 CFR Part 111 and 117 Dietary Supplements and Food Regulations.
• Proficiency with MS Office and electronic document management systems (LIMS, Oracle).

Responsibilities

• Supervises the team that creates, revises, maintains, distributes, and files controlled documents.
• Develops, designs, writes, and approves SOPs, Laboratory SOPs, and Master Manufacturing Records (MMRs).
• Leads cross-functional teams to revise SOPs and MMRs; coordinates audits.
• Uses EtQ for daily operations, maintenance, and quality control.
• Creates quality tools and training materials and delivers training to teams.

Skills

cGMP knowledge

Oracle proficiency

EtQ system

SOP development

Supervisory skills

Training development

Quality Assurance

Education

BS in science

Tools

LIMS

Electronic document management

MS Office

Job description

NOW Foods is seeking a QA/QC supervisor at our Bloomingdale, IL plant. The role leads document control, SOP/MMR development, and cross-functional coordination to ensure regulatory compliance and quality throughout production.

The candidate will manage training programs, perform cGMP training, and support audits with Oracle, EtQ, and LIMS tools while maintaining strict safety and quality standards.