QA Supervisor

Sealed Air Corporation; Keyser (WV); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Tuition reimbursement

Job summary

Sealed Air Corporation seeks a Quality Assurance Supervisor to lead daily quality operations and champion the site Quality Management System. You will mentor QA personnel, drive root-cause analysis, and partner with Manufacturing, Engineering, Training, and Supply Chain to prevent defects and protect customer satisfaction.

Responsibilities include overseeing product inspection, release, and disposition processes, coordinating CAPA initiatives, and supporting audits under ISO 9001, AIB, and GMP.

Qualifications

• Bachelor degree in Engineering, Quality, Operations, Manufacturing, or related technical field preferred; equivalent experience may be considered.
• 5+ years of quality experience in a manufacturing environment, with 2+ years of supervisory, team lead, or technical leadership experience.
• Working knowledge of ISO 9001 and experience with customer complaints, CAPA, internal defects, non-conforming product, holds, audits, and quality documentation.
• Practical experience with quality and problem-solving tools such as 8D, 5-Why, Fishbone, Pareto, FMEA, SPC, control plans, and root cause analysis.

Responsibilities

• Lead daily quality activities to ensure products meet internal specifications, customer requirements, ISO 9001, AIB/Food Safety, GMP, and applicable regulatory expectations.
• Supervise, coach, and develop QA Technicians and/or Quality Team Leads; set daily priorities and support escalation across shifts.
• Ensure inspection, testing, verification, product release, hold, containment, disposition, scrap review, and non-conforming product processes are followed.
• Lead timely investigation of customer complaints, internal defects, audit findings, and quality incidents using RCA tools.
• Drive corrective and preventive actions that are clearly owned, completed on time, and verified for effectiveness to reduce repeats.
• Maintain and improve key QMS documentation including procedures, work instructions, control plans, test methods, quality records, and audit evidence.
• Support audits and corrective actions for ISO 9001, AIB/Food Safety, and GMP; ensure findings are addressed with sustainable action.
• Use quality metrics and trend data to identify process gaps, improve control, and communicate performance to leadership.
• Partner with Manufacturing, Engineering, Maintenance, Training, Supply Chain, and Customer Returns to improve quality at the source.

Skills

Quality leadership

Problem solving

Cross-functional

Communication

Education

Engineering degree

Tools

Minitab

SAP

WMS

APQP/PPAP

Job description

Position Summary

The Quality Assurance Supervisor leads daily quality operations and supports the site Quality Management System to ensure safe, compliant, and conforming product is delivered to customers. This role provides hands‑on leadership for QA personnel, drives disciplined problem solving, and partners with Manufacturing, Engineering, Training, Supply Chain, Customer Returns, and site leadership to reduce defects and prevent recurring customer complaints. The position is accountable for quality execution, ISO 9001, AIB/Food Safety and GMP readiness, customer complaint response, CAPA effectiveness, audit support, and building a culture where quality is owned at the source.

Key Responsibilities

• Lead daily quality activities to ensure products meet internal specifications, customer requirements, ISO 9001, AIB/Food Safety, GMP, and applicable regulatory expectations.
• Supervise, coach, and develop QA Technicians and/or Quality Team Leads; set daily priorities, reinforce procedures, and support escalation across shifts.
• Ensure inspection, testing, verification, product release, hold, containment, disposition, scrap review, and non-conforming product processes are followed consistently.
• Lead timely investigation of customer complaints, internal defects, audit findings, and quality incidents using structured RCA tools such as 8D, 5-Why, Fishbone, A3, Pareto, FMEA, and SPC.
• Drive corrective and preventive actions that are clearly owned, completed on time, and verified for effectiveness to reduce repeat issues and cost of poor quality.
• Maintain and improve key QMS documentation including procedures, work instructions, control plans, test methods, quality records, and audit evidence.
• Support internal, external, customer, ISO 9001, AIB/Food Safety, and GMP audits; ensure findings are addressed through practical and sustainable corrective action.
• Use quality metrics and trend data to identify process gaps, improve control, and communicate quality performance to site leadership and cross-functional teams.
• Partner with Manufacturing, Engineering, Maintenance, Training, Supply Chain, and Customer Returns to improve quality at the source and reduce reliance on end-of-process inspection.

Qualifications

• Bachelor degree in Engineering, Quality, Operations, Manufacturing, or related technical field preferred; equivalent experience may be considered.
• 5+ years of quality experience in a manufacturing environment, with 2+ years of supervisory, team lead, or technical leadership experience.
• Working knowledge of ISO 9001 and experience with customer complaints, CAPA, internal defects, non-conforming product, holds, audits, and quality documentation.
• Practical experience with quality and problem-solving tools such as 8D, 5-Why, Fishbone, Pareto, FMEA, SPC, control plans, and root cause analysis.
• Ability to read and interpret product specifications, customer requirements, procedures, work instructions, drawings, and quality records.
• Strong written and verbal communication skills with the ability to lead through influence across functions, shifts, and levels of the organization.
• Experience in plastics, packaging, food packaging, converting, extrusion, printing, injection molding, or related manufacturing preferred.
• Experience with AIB, GMP, HACCP, SQF, FDA-related practices, Six Sigma, ASQ certifications, Minitab, Oracle, WMS, SAP, APQP, PPAP, MOC, supplier qualification, or calibration programs preferred.

Benefits and Perks

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Life insurance
• Paid elder care
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Requisition ID: 57345

Relocation:No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.