QA Specialist

Freddie Mac; United States; Remote; USD 70,000 - 75,000; Full time

Job summary

A growing SaaS company is seeking a Quality Assurance Specialist to drive the testing process for new features, manage bug investigations, and enhance product quality. This remote role offers opportunities for candidates with a keen eye for detail and a passion for the arts, along with excellent perks like health insurance and flexible PTO.

Benefits

Health Insurance (Medical, Vision, Dental)

401(k) matching

Profit Sharing and Stock Options

Personal Wellness reimbursment

Experience Credit for events

Flexible PTO

Unlimited Sick Days

Qualifications

• Experience with bug tracking systems like Jira.
• Familiarity with manual testing methodologies and best practices.
• Experience in SQL and basic database management.

Responsibilities

• Perform manual testing for new features and updates.
• Own bug triage and document issues.
• Improve internal QA workflows.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Organizational skills

Collaboration

Tools

Jira

SQL

Selenium

Job description

Quality Assurance Specialist

We are looking for a detail-oriented Quality Assurance Specialist to help in the testing process for new features, leading bug investigation and triage, and driving continuous improvements to our product quality standards.

Full-time • Remote

Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing, marketing, fundraising, retail and registration needs.

Ludus is seeking a Quality Assurance Specialist who will support the technical side of Ludus with a focus on quality assurance, bug triage, and data accuracy. In this role, you'll serve as a key resource for testing new features and bug fixes, triaging and investigating technical issues, and ensuring accuracy across critical workflows.

This role could be perfect for you if you relate to any of the following:

• Junior Developer eager to transition into QA and develop testing expertise
• Product professional looking to deepen your technical skills and impact product quality
• Someone with a passion/experience in performing arts/box office looking to break into tech
• Recent graduate with technical skills and a passion for problem-solving

Join us in our mission to bring people together through shared experiences and building digital tools for arts organizations.

Learn more about Ludus here

Things you should know before applying

At Ludus, our mission is to bring people together through shared experiences. It's a big goal that allows for limitless expansion to make a difference in the world.

We get shit done, move fast, and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works.

We believe success is never final and when you think it is, that is when you fail. For us, success is a sum of small efforts, including trial and error, so we move at an unrelenting weekly pace.

In order to grow as a company and individually, discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers.

If you prefer a hand-holding environment where everything is black and white, that's not us. If you're a self-starter and can thrive in controlled chaos, Ludus is the place for you - it's time to find your role

What you'll be doing

• Perform manual testing for new features, bug fixes, and product updates.
• Maintain and update test plans, checklists, and QA documentation.
• Own bug triage by investigating, reproducing, and documenting issues.
• Collaborate with Engineering to escalate and clarify technical problems.
• Identify recurring issues and surface trends for long-term resolution.
• Improve internal QA workflows and suggest process refinements.
• Keep bug logs and testing documentation organized and up to date.

Traits we're looking for

(In no certain order)
Technical Traits

• Strong analytical and problem-solving skills
• Familiarity with bug tracking systems and project management tools
• Comfortable learning new tools, technologies, and testing methodologies
• Ability to think systematically and break down complex issues into manageable components

Non-Technical Traits

• Attention to detail
• Ability to work effectively with cross-functional teams
• Naturally organized with strong documentation habits
• Self-motivated with the ability to work independently and prioritize tasks effectively
• Persistent and thorough when investigating issues until root causes are found

BONUS Qualifications:

• Experience with Jira
• Experience with manual testing methodologies and best practices
• Experience with SQL and databases.
• Experience or familiarity with selenium drivers and/or browser automation
• Experience with software testing frameworks and procedures.

Perks
? Health Insurance (Medical, Vision, Dental) - Provided by Blue Cross Blue Shields and Guardian. Ludus covers 90% of the premium of our employees and 50% of all dependents.

? 401(k) matching - Full match on the first 5% contribution and 50% match on the next 5% of contribution (7.5% contribution match by Ludus if you contribute 10%).

? Profit Sharing and Stock Options - We believe in sharing our success and offer annual profit-sharing bonuses during profitable years, along with stock options that give employees a stake in our long-term growth and success.

? Personal Wellness - $50 monthly reimbursement that can be used on anything personal wellness related.

? Experience Credit - $100 yearly reimbursement toward concert tickets, theatre tickets, etc. to encourage shared experiences.

Flexible PTO - Take the time you need for vacation or personal days - simply work with your team to ensure everything runs smooth while you are away.

? Sick Days - We do not track sick days. If you're under the weather, we expect you to take the time needed to recover within reason.

Role Details

• Salary Range: $70,000 - $75,000
• Location: Remote

Apply for the job

Interested in joining our growing team? Then we'd love to hear from you!