QA/QC Manager

Genuine Search Group; Newark (NJ); Hybrid; USD 100,000 - 125,000; Full time

Job summary

A consumer kitchen electrics brand in Newark, NJ is looking for a QA/QC Manager to ensure product safety and reliability. This hands-on role involves developing quality standards and testing procedures, investigating product issues, and collaborating with engineering teams. The ideal candidate has a Bachelor's degree and over 3 years of quality control experience. The position requires strong analytical skills and attention to detail, offering a hybrid work model.

Qualifications

• 3+ years of experience in quality control or product testing.
• Proven experience developing and implementing QC/QA standards and inspection procedures.
• Familiarity with electrical product safety and compliance.

Responsibilities

• Develop, implement, and maintain quality control standards and documentation.
• Create and execute testing plans to confirm product performance and compliance.
• Investigate customer returns and warranty claims for solutions.

Skills

Quality control standards

Problem-solving

Analytical skills

Attention to detail

Communication skills

Collaboration

Education

Bachelor’s degree in Quality Control, Engineering, Manufacturing, or a related field

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

This range is provided by Genuine Search Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $125,000.00/yr

Our client is seeking a QA/QC Manager to help ensure their products meet the highest standards of safety, performance, and reliability. This is a hands‑on role for someone who’s passionate about quality, detail‑oriented, and eager to make an impact on products (consumer kitchen electrics brand) that families use every day. This role is on‑site Monday‑Thursday (work from home on Fridays) in Newark, New Jersey.

What You’ll Do

• Develop, implement, and maintain quality control standards, testing procedures, and documentation.
• Create and execute testing plans to confirm product performance and compliance.
• Investigate customer returns and warranty claims to identify root causes and recommend solutions.
• Track and resolve open or past‑due return inquiries with urgency.
• Partner closely with Engineering, Customer Service, and overseas manufacturing teams to drive product improvements.
• Conduct regular product performance audits and maintain all quality and compliance data.
• Prepare and present quality reports and recommendations to leadership.

What You’ll Bring

• Bachelor’s degree in Quality Control, Engineering, Manufacturing, or a related field.
• 3+ years of experience in quality control or product testing.
• Proven experience developing and implementing QC/QA standards and inspection procedures.
• Strong problem‑solving and analytical skills with exceptional attention to detail.
• Familiarity with electrical product safety and compliance.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Collaborative, proactive mindset with excellent communication skills.