QA/QC Associate II: Accessibility & Compliance

Constant Associates; United States; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare

Retirement plans

Flexible PTO

Job summary

CONSTANT is an award-winning emergency and crisis management firm dedicated to making the world a safer place. We provide an innovative and welcoming environment where talented professionals make meaningful impacts within supportive and flexible work arrangements.

As an Associate II, QA/QC, you will lead QA efforts to ensure 508 accessibility compliance, collaborate with ISD teams, and drive continuous quality improvements across multi‑workstream projects while maintaining client satisfaction.

Qualifications

• Bachelor's degree or equivalent experience.
• 5 years of relevant experience in instructional systems design, QA or related training fields.
• Deep understanding of the 508-accessibility process and standards.
• Experience with e-Learning tools such as Articulate 360.
• Ability to pass Federal background investigations.
• Proficiency in Adobe Pro and MS 365 suite.
• Excellent communication and collaboration skills.

Responsibilities

• Conduct QA reviews for deliverables to ensure 508 accessibility compliance.
• Identify issues and communicate them to project teams to improve future deliverables.
• Collaborate with team members to resolve quality issues and support QA process improvements.
• Complete reviews with goal of no client quality revision requests.
• Lead QA/QC processes across multi-workstream projects.
• Communicate proactively with clients and stakeholders to align expectations.
• Mentor team members on QA/QC practices and training.
• Develop QA resources, templates, and best practices.

Skills

Attention to detail

QA/QC mindset

Strong communication

Collaboration

Education

Bachelor's degree or equivalent experience

Tools

Adobe Pro

MS 365 suite

Articulate 360

Job description

CONSTANT is an award-winning emergency and crisis management firm dedicated to making the world a safer place. We provide an innovative and welcoming environment where talented professionals make meaningful impacts within supportive and flexible work arrangements.

As an Associate II, QA/QC, you will lead QA efforts to ensure 508 accessibility compliance, collaborate with ISD teams, and drive continuous quality improvements across multi‑workstream projects while maintaining client satisfaction.