QA Manual Team Lead

Neklo, Llc; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Sick days

Health benefits

English courses

Sports bonus

Course reimbursement

Family benefits

Job summary

NEKLO is seeking an experienced QA Manual Team Lead to manage a 15+ QA professionals team and ensure delivery of high-quality software products. You will mentor engineers, establish QA processes, and collaborate with product and development teams in a fully remote setting.

The ideal candidate has 6+ years in manual testing, 2+ years in leadership, strong documentation, and hands-on testing across web applications. You will drive quality metrics, risk reduction, and continuous improvement.

Qualifications

• 6+ years in manual software testing.
• 2+ years in QA Team Lead or similar leadership role.
• Experience leading teams of 5+ QA professionals.
• Experience with QA processes and Agile/Waterfall methodologies.
• Web application testing experience.
• Knowledge of test documentation: test plans, test cases, checklists.

Responsibilities

• Lead, mentor, and manage a team of 15+ QA engineers.
• Define testing strategy and plans for web apps.
• Oversee test execution across multiple projects.
• Coordinate regression, smoke, integration, and UAT testing.
• Report quality metrics and release statuses to stakeholders.

Skills

Manual testing

QA leadership

Team management

QA processes

Agile/Waterfall

Web testing

Test documentation

Tools

Qase

TestRail

Zephyr

qTest

JIRA

Bugzilla

Postman

SoapUI

SQL

Job description

NEKLO is a software development company that provides full-cycle software engineering. We deliver innovative custom application development services, mobile app development services, high-load e-commerce solutions, as well as website testing and support to businesses and enterprises all over the globe.

We are seeking an experienced QA Manual Team Lead to manage and mentor a team of 15+ QA professionals. This role combines strong technical expertise in manual testing with leadership skills to drive quality assurance processes and team performance.

Requirements

Experience

• 6+ years in manual software testing
• 2+ years in QA Team Lead or similar leadership role
• Proven track record managing teams of 5+ QA professionals
• Experience setting up QA processes and working with Agile/Waterfall methodologies

Technical Skills

• Deep understanding of QA methodologies, tools, and processes
• Strong experience in web application testing
• Solid understanding of testing documentation: test plans, test cases, checklists
• Proficiency with test management tools (Qase, TestRail, Zephyr, qTest)
• Experience with bug tracking systems (JIRA, Bugzilla)
• Familiarity with API testing tools (Postman, SoapUI)
• Understanding of SQL for data validation

Leadership & Soft Skills

• Excellent people management and mentoring abilities
• Strong analytical, problem-solving, and decision-making skills
• Outstanding communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work under pressure and meet deadlines

Nice to have

• Experience with mobile and desktop testing
• ISTQB certification
• Exposure to automation testing frameworks
• Knowledge of performance/security testing and CI/CD pipelines

Language Requirements

English proficiency at B2 level or higher

Responsibilities

Team Leadership & Management

• Lead, mentor, and manage a team of 15+ manual QA engineers
• Conduct performance reviews, provide feedback, and support professional development
• Allocate resources and assign testing tasks based on priorities
• Foster collaboration, knowledge sharing, and maintain team morale

Quality Assurance Strategy & Process Optimization

• Define testing strategy and test plans for web applications (and partially mobile/Chrome extensions)
• Optimize and improve QA processes to enhance efficiency
• Ensure quality standards throughout the testing life cycle
• Establish quality metrics and KPIs; drive continuous improvement
• Ensure comprehensive test coverage across all products

Testing & Documentation

• Perform manual testing of new features to maintain hands-on expertise
• Monitor and improve testing documentation (test cases, checklists, etc.)
• Review and approve test plans, test cases, and test scenarios
• Oversee test execution across multiple projects
• Coordinate regression, smoke, integration, and UAT testing
• Manage defect triage meetings and prioritize bug fixes

Cross-Functional Collaboration

• Collaborate closely with development, product, and design teams
• Participate in requirement analysis and provide QA perspective
• Act as the primary point of contact for QA-related matters

Delivery & Reporting

• Ensure timely delivery of high-quality releases
• Provide regular status updates on testing progress and quality metrics
• Prepare comprehensive test reports and present findings to stakeholders

We offer

• 100% remote work
• Flexible working hours
• 5 additional sick days
• Paid sick leave
• Health benefits
• English course reimbursement, either through company-provided courses or third‑party programs
• Monthly bonus for sports activities
• Reimbursement for third‑party professional courses relevant to your project and tech stack
• Family benefits for major life events, including marriage and the birth of a child

Why don’t you become our team-mate?

At NEKLO, we love learning new things and sharing experiences. Along with the active work on custom software development projects, we also contribute to the Magento community achievements.

We are proud to maintain a friendly atmosphere in our team and we always prepare a warm welcome for the newbies!

US-based and operating globally, NEKLO spearheads digital transformation initiatives for businesses worldwide. We deliver software solutions complying with your market and legislation.