QA Manager, Live Operations (Remote/Hybrid)

Scopely; Culver City (CA); Hybrid; USD 99,000 - 145,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement benefits

Pet insurance

Paid holidays

Paid Scopely free days

Unlimited paid time off

Job summary

Scopely is seeking a QA Manager, Live Operations to lead a distributed QA team and own quality for a forthcoming AAA mobile title. This role can be remote in the US and Canada, or hybrid in Culver City.

You will drive scalable QA practices, partner with engineering, live operations, marketing, and support, and help deliver exceptional live game experiences to a large player base. CA, CO, NJ, NY, and WA salary range is disclosed.

Qualifications

• 5+ years of professional experience in quality assurance.
• 2+ years of management experience across the full game development lifecycle.
• Proven experience working on a live mobile game with a large and active player base.
• Deep understanding of QA methodologies, frameworks, and industry best practices.
• Demonstrated ability to drive change and influence teams toward exceptional product quality.
• Experience embedding QA practices within multidisciplinary development teams.
• Experience in live operations and partnering with Marketing, Customer Service, and Live Support.
• Experience building and leading distributed or remote teams.
• Strong knowledge of software testing, QA processes, software development, change management, and process improvement.
• Proficiency with bug-tracking systems and test-plan management tools.
• Strong communication, organization, and stakeholder-management skills.

Responsibilities

• Lead and develop a distributed QA team.
• Drive scalable quality practices and release excellence.
• Communicate issues, risks, and successes to stakeholders and executives.
• Foster collaboration across internal and external teams.
• Create plans, assignments, and schedules for QA activities.
• Improve QA, release, and deployment processes.
• Champion QA and release excellence across the organization.
• Support growth of the title with scalable quality practices.
• Partner with engineering, live operations, marketing, and customer support teams.

Skills

Quality assurance

Management

Live operations

QA methodologies

Communication

Tools

Bug tracking tools

Test plan management tools

Job description

Scopely is seeking a QA Manager, Live Operations to lead a distributed QA team and own quality for a forthcoming AAA mobile title. This role can be remote in the US and Canada, or hybrid in Culver City.

You will drive scalable QA practices, partner with engineering, live operations, marketing, and support, and help deliver exceptional live game experiences to a large player base. CA, CO, NJ, NY, and WA salary range is disclosed.