Claims QA Manager | Quality, Metrics & CAPA

CVS Health; Providence (RI); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a QA Leader in Providence, RI to steer the QA team and establish strategic testing objectives. You will partner with product, engineering, and operations to define testing requirements and plans, drive metrics, and report progress to senior stakeholders.

The role emphasizes continuous QA improvement, data-driven decisions, and delivering reliable software in a healthcare environment. Full-time with comprehensive benefits and growth opportunities.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others) skills.

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring QA processes.
• Collaborates with cross-functional teams to define testing requirements and test plans.
• Analyzes testing metrics and provides reports to stakeholders.
• Drives continuous improvement in QA practices to deliver high-quality software.

Skills

QA leadership

Quality assurance

Test planning

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post-secondary education or equivalent

Tools

BI tools

Dashboards

Job description

CVS Health is seeking a QA Leader in Providence, RI to steer the QA team and establish strategic testing objectives. You will partner with product, engineering, and operations to define testing requirements and plans, drive metrics, and report progress to senior stakeholders.

The role emphasizes continuous QA improvement, data-driven decisions, and delivering reliable software in a healthcare environment. Full-time with comprehensive benefits and growth opportunities.