QA Manager

Interactive Resources; Jacksonville (FL); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Interactive Resources in Jacksonville, FL is seeking a hands-on QA Manager with mortgage-technology expertise to lead testing strategy while staying close to execution. This hybrid role combines leadership with day-to-day testing, automation, and release validation.

You will mentor QA Analysts, craft comprehensive test plans, and ensure high-quality releases by integrating automated tests into CI/CD. Strong cross-team collaboration is essential, with a focus on continuous improvement of QA

Qualifications

• 5+ years of QA/software testing experience.
• 3+ years in mortgage technology.
• Experience leading QA efforts or mentoring team members.
• Strong manual and automated testing background.
• Experience writing automated test scripts.
• Familiar with Agile / Scrum environments.
• Comfortable working across multiple systems and environments.

Responsibilities

• Stay hands-on with manual and automated testing across software releases.
• Lead and support QA Analysts through test planning, execution, peer reviews, and mentoring.
• Create and execute test plans, regression testing, and complex test scenarios.
• Design and maintain automated test scripts and integrate them into the CI/CD pipeline.
• Execute tests, document results, and track defects through resolution.
• Identify quality risks early and recommend mitigation strategies.
• Partner closely with development, product, and UAT teams to ensure high-quality releases.
• Help evolve QA processes, standards, and best practices across the team.

Skills

QA leadership

Mortgage tech

Mentoring

Manual testing

Automated testing

Test scripting

Agile/Scrum

CI/CD

Job description

Jacksonville, FL - Hybrid (1–2 days onsite)

Salary: $90k–$110k annually (based on experience)

We’re looking for a hands-on QA Manager with strong experience in mortgage technology to help drive testing strategy while remaining close to execution. This role blends leadership with day-to-day testing, automation, and release validation.

What you’ll do

• Stay hands-on with manual and automated testing across software releases
• Lead and support QA Analysts through test planning, execution, peer reviews, and mentoring
• Create and execute test plans, regression testing, and complex test scenarios
• Design and maintain automated test scripts and integrate them into the CI/CD pipeline
• Execute tests, document results, and track defects through resolution
• Identify quality risks early and recommend mitigation strategies
• Partner closely with development, product, and UAT teams to ensure high-quality releases
• Help evolve QA processes, standards, and best practices across the team

What we’re looking for

• 5+ years of experience in Quality Assurance / Software Testing
• 3+ years of experience working with mortgage technology
• Experience leading QA efforts or mentoring QA team members
• Strong background in both manual and automated testing
• Experience writing automated test scripts
• Familiarity with Agile / Scrum environments
• Comfortable working across multiple systems and environments

Nice to have

• QA or software testing certifications
• Experience in improving or modernizing QA processes