QA Manager

Amgen SA; Holly Springs (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Amgen is seeking a Manager Quality Assurance to guide the successful startup and operational readiness of its facility in Holly Springs, NC. This leadership role involves training and developing Quality Assurance professionals to ensure compliance with Good Manufacturing Practices. Ideal candidates will have a strong background in quality management within the biotechnology sector and excellent communication skills to drive team success.

Benefits

Comprehensive employee benefits package

Flexible work models

Stock-based long-term incentives

Qualifications

• 12 years of Quality experience OR a Bachelor’s degree and 5 years of Quality experience.
• Demonstrated proficiency in written and verbal communication.
• Experience managing multiple, competing priorities.

Responsibilities

• Oversee ANC startup activities and manage PQA staff operations.
• Develop and communicate goals and objectives to staff.
• Provide ongoing Quality oversight to ensure compliance with cGMP.

Skills

Leadership

Communication

Problem Solving

Education

Bachelor’s degree

Master’s degree

Doctorate degree

Tools

CDOCS

Trackwise

LIMS

Maximo

MES Werum

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Manager Quality Assurance – Plant Quality Assurance

What you will do

Let’s do this! Let’s change the world!

In this dynamic role you will be the Manager Quality Assurance for the PQA team and will work directly with plant manufacturing and engineering staff during the Amgen North Carolina (ANC) facility startup and transition to on-going bulk drug substance manufacturing, including development, clinical, launch and commercial operations. The Manager Quality Assurance will hire, train, develop, and manage Quality Assurance professionals to successfully deliver on role to support (Good Manufacturing Practices) GMP Manufacturing and to oversee and manage change in an effective, efficient and compliant manner. This includes partnership with Manufacturing, Facilities & Engineering and other support functions providing coaching, guidance and direction in regards to deviations, quality systems and compliance aspects.

The initial focus of this role will be on the ANC startup to prepare the new facility for Operational Readiness.

Candidate will be working on site. After the facility startup phase, the successful incumbent will be expected to transition to a shift working schedule, to include late afternoon and nights.

• Oversee ANC startup activities for facilities, utilities, equipment, systems and processes with alignment and integration into the Amgen Quality Systems, including: Interview candidates to build the ANC PQA team, Author/review/approve quality documents, related to: Standard Operating Procedures (SOPs), user requirements, risk assessments, training materials, engineering documents, automation documents, commissioning test protocols/reports, environmental & utility qualification protocols/reports, validation protocols/reports, Oversee execution of, and change management related to, the following: factory acceptance, commissioning tests, facility qualifications and validation activities.

• Manage a team of PQA staff and their daily operations (verify training, schedules, ongoing tasks, prioritization and support needed)

• Oversee staff/team performance

• Prioritize and support staff development

• Provide on-going Quality oversight to ensure products are manufactured, tested, stored, and

• distributed according to current Good Manufacturing Practices (cGMP), Good Documentation

• Practices (GDP) and other applicable regulations

• Participate in Inspection Readiness program activities to ensure facilities, equipment, materials, organization, processes and procedures comply with cGMP practices and other applicable regulations

• Develop or contribute to the development of procedures and standards by which others will

• operate

• Develop and communicate goals and objectives to staff and key partners

• Monitor goal performance and coordinate action for improvement of team and overall Plant

• Quality Assurance (PQA) performance by championing department operational excellence and Lean efforts.

• Assist project teams in establishing priorities, project timelines and in securing resources

• Actively represent Quality Assurance on incident triage teams or support efforts by providing guidance and/or technical leadership

• Partner with internal personnel at various management levels to resolve issues, establish direction, obtain resources, and drive change

• Review and approve operational and product manufacturing procedures, process validation protocols and reports for manufacturing processes, environmental characterization reports and change control documents.

• Support site audits and inspections.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a leader with these qualifications.

Basic Qualifications:

• High school diploma / GED and 12 years of Quality experience OR

• Associate’s degree and 10 years of Quality experience OR

• Bachelor’s degree and 5 years of Quality experience OR

• Master’s degree and 3 years of Quality experience OR

• Doctorate degree

Preferred Qualifications:

• Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources

• Experience and training in CDOCS, Trackwise, Maximo, LIMS, MES Werum and other systems and applications

• Experience in managing multiple, competing priorities in a fast-paced environment

• Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with ability to communicate clearly, facilitate discussions and present to audiences at all levels of the organization.

• Ability to communicate and collaborate effectively with technical and senior management staff.

• Experience and systems knowledge in areas of manufacturing investigations, Corrective Actions/Preventative Actions (CAPA), product release, validation and/or change control

• Ability to develop meaningful team and staff goals, manage performance and coach and develop staff

• Ability to manage timelines and deliver results to meet or exceed department and company goals and objectives

• Ability to solve complex problems and evaluate scientific data. Decisive and independent risk-based decision-making ability on the floor to support manufacturing needs.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.