QA Lead: Cross-Site Audits, Training & Compliance

Witron-Grou; Arlington Heights (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

WITRON Service America LP seeks a Quality Assurance Coordinator to ensure WIOSS processes across sites and support new site launches. You will audit, drive corrective actions, and standardize QA documentation while promoting compliance.

The ideal candidate has 3–5 years in QA in logistics/manufacturing, strong auditing knowledge, data analysis skills, and bilingual English/French abilities; willingness to travel domestically is essential.

Qualifications

• Post-secondary education in Quality Assurance, Engineering, Operations Management, or a related field.
• 3-5 years of experience in quality assurance or process compliance within a logistics or manufacturing environment.
• Strong understanding and knowledge of auditing principles and process improvement methodologies.
• Excellent organizational and analytical skills with attention to detail.
• English and French mandatory (verbal and written).
• Knowledge of data analysis tools and WITRON-specific reports.
• Ability to work collaboratively across multiple departments and sites.

Responsibilities

• Ensure WIOSS-US processes and procedures are properly implemented at new and existing sites (including floor organization, escalation protocols, incident reporting, etc.), and provide training to new teams
• Conduct audits and spot checks to verify compliance with WITRON standards and customer requirements.
• Initiate corrective actions when deviations from established procedures occur.
• Maintain, create, and standardize quality assurance documentation and protocols to support consistent quality practices
• Identify opportunities to convert manual processes into systemic solutions.
• Communicate effectively with internal and external stakeholders on quality matters.
• Promote compliance awareness and audit readiness across departments
• Assist in creating and executing action plans to address operational or customer needs.
• Develop and implement new procedures based on operational requirements and identify gaps; create reporting tools to track progress of action plans and operational activities.
• Perform other related duties as assigned

Skills

Auditing

Compliance enforcement

Organizational skills

Data analysis

Communication

Change management

Problem solving

Attention to detail

Multi-site logistics

Education

Post-secondary education in QA/Engineering/Operations

Lean Six Sigma certification

Tools

WIOSS reporting systems

Job description

WITRON Service America LP seeks a Quality Assurance Coordinator to ensure WIOSS processes across sites and support new site launches. You will audit, drive corrective actions, and standardize QA documentation while promoting compliance.

The ideal candidate has 3–5 years in QA in logistics/manufacturing, strong auditing knowledge, data analysis skills, and bilingual English/French abilities; willingness to travel domestically is essential.