Job Description
Job Description
Department: Quality Assurance
Job Title: Floor Supervisor
FLSA Status: Exempt
Reports To: Assistant Manager
1. Role Purpose:
The Quality Assurance Assistant Manager ensures that products manufactured by their employers meet industry and federal standards, and aims to make the entire manufacturing process more efficient.
2. Key Duties & Responsibilities:
- Monitoring and assigning day-to-day activities to QA inspectors.
- Carrying out line clearance activities in Manufacturing/Packaging during batch-to-batch and product-to-product changeovers for various dosage forms (e.g., Tablets, Capsules, liquids, powders).
- Sampling and releasing Raw Materials, Packaging, and Labeling Components.
- Reviewing primary manufacturing documents such as Master Manufacturing Records, Master Packaging Records, and Process Validation/Cleaning Validation protocols.
- Performing in-process checks during compression, encapsulation, coating, and packaging.
- Online review of Batch Production and Packaging records.
- Reviewing and verifying GMP logbooks (equipment, room, DEA activities, etc.).
- Collecting and submitting in-process and finished product samples to Quality Control. Final product release to the market.
- Verifying that Quality Control testing, OOS investigations, validations, and related activities are completed before drug product release.
- Preparing and reviewing SOPs and protocols.
- Issuing Batch Records and archiving all related documents.
- Supporting deviation closeouts, writing investigation reports, and following up on hold notices and CAPAs.
- Supporting customer complaint investigations and trending activities.
- Participating in Return Drug Product program.
- Training employees on documentation, cGMP, and SOPs; reporting errors and re-training/disciplines as needed.
- Supporting annual quality review activities.
- Ensuring compliance with FDA guidelines and company data integrity policies.
- Performing other duties as assigned.
3. Typical Supervisory Responsibilities:
Serves as an effective member of the Quality team, mentoring other Quality employees. Ensures adherence to procedures and identifies areas for improvement through training and system updates.
4. Education & Experience:
Education: BS in Chemistry preferred.
5. Technical Competencies/Certifications/Licenses:
- Ability to work with urgency, prioritize, and meet deadlines with strong organizational skills.
- Demonstrated leadership, initiative, and ability to lead by example.
- Flexibility to adjust work schedules based on business needs.
- Strong project management skills, ability to work independently and in teams.
- Knowledge of 21 CFR 210 and 211 regulations.
- Documentation skills in line with cGMP, USFDA, and 21 CFR guidelines.
- Adherence to cGMP, OSHA, EPA, and DEA regulations.
- Attention to detail, organizational and communication skills.
6. Physical Demands & Work Environment:
Requires walking, sitting, handling tools, reaching, balancing, stooping, crouching, bending, talking, and hearing. Must lift/move up to 20 pounds. Vision abilities include close, distance, color, peripheral, and depth perception.