QA Engineering Supervisor - Continuous Improvement & Compliance

Progress Rail, A Caterpillar Company; Muncie (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Health and life insurance

Education assistance

Paid time off

Job summary

Progress Rail, a Caterpillar Company, in Muncie, IN, is seeking a Quality Assurance Engineering Supervisor to lead the QA program and guide the team in day-to-day operations. The role focuses on enforcing safety, improving processes, and ensuring compliance with internal and customer requirements.

The supervisor will drive corrective actions, mentor QA staff, and manage manpower in alignment with the production plan.

Qualifications

• Bachelor’s degree (in related field) and at least five years of quality and supervisory experience.
• Experience with ISO or AAR quality programs.
• Root cause problem solving and containment activity experience.
• Auditing experience to a Quality Management System.

Responsibilities

• Ensure safe work procedures are followed by all employees.
• Assess potential safety problems and take preventative action.
• Review safety incidents and act to prevent future occurrences.
• Ensure quality procedures, work instructions, and inspection operating instructions are followed.
• Follow up and assist internal and external customers with quality-related problems.
• Own Voice of Customer interactions and facilitation.
• Lead and assist in corrective action.
• Assess potential problems and take appropriate action.
• Verify suspect supplier parts to print; disposition on rework / scrap components.
• Follow up on clean points from supplier.
• Schedule and allocate manpower to adhere to Master Scheduling production plan.
• Prioritize workflow.
• Arrange to have vendor on site for containment activities as necessary.
• Assess and manage manpower requirements.
• Develop/implement ideas that encourage innovation and continuous improvement.
• Establish a working relationship and resolve employee complaints on a timely basis.
• Utilize timekeeping system to track and schedule payroll related information for QA team.
• Facilitate growth of QA associates.
• Facilitate weekly communications with Quality Team.
• Own and administer plant-wide Layered Process Audit system.
• Perform audits and work on special projects as required.

Skills

Root cause solving

Written & verbal comms

Auditing

Quality program knowledge

Education

Bachelor’s degree in related field

Tools

SAP

Imagesite

AAR exposure

Job description

Progress Rail, a Caterpillar Company, in Muncie, IN, is seeking a Quality Assurance Engineering Supervisor to lead the QA program and guide the team in day-to-day operations. The role focuses on enforcing safety, improving processes, and ensuring compliance with internal and customer requirements.

The supervisor will drive corrective actions, mentor QA staff, and manage manpower in alignment with the production plan.