Spv, Quality Assurance

Progress Rail, A Caterpillar Company; Muncie (IN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Health and life insurance

Education assistance

Paid time off

Job summary

Progress Rail, a Caterpillar Company, in Muncie, IN, is seeking a Quality Assurance Engineering Supervisor to lead the QA program and guide the team in day-to-day operations. The role focuses on enforcing safety, improving processes, and ensuring compliance with internal and customer requirements.

The supervisor will drive corrective actions, mentor QA staff, and manage manpower in alignment with the production plan.

Qualifications

• Bachelor’s degree (in related field) and at least five years of quality and supervisory experience.
• Experience with ISO or AAR quality programs.
• Root cause problem solving and containment activity experience.
• Auditing experience to a Quality Management System.

Responsibilities

• Ensure safe work procedures are followed by all employees.
• Assess potential safety problems and take preventative action.
• Review safety incidents and act to prevent future occurrences.
• Ensure quality procedures, work instructions, and inspection operating instructions are followed.
• Follow up and assist internal and external customers with quality-related problems.
• Own Voice of Customer interactions and facilitation.
• Lead and assist in corrective action.
• Assess potential problems and take appropriate action.
• Verify suspect supplier parts to print; disposition on rework / scrap components.
• Follow up on clean points from supplier.
• Schedule and allocate manpower to adhere to Master Scheduling production plan.
• Prioritize workflow.
• Arrange to have vendor on site for containment activities as necessary.
• Assess and manage manpower requirements.
• Develop/implement ideas that encourage innovation and continuous improvement.
• Establish a working relationship and resolve employee complaints on a timely basis.
• Utilize timekeeping system to track and schedule payroll related information for QA team.
• Facilitate growth of QA associates.
• Facilitate weekly communications with Quality Team.
• Own and administer plant-wide Layered Process Audit system.
• Perform audits and work on special projects as required.

Skills

Root cause solving

Written & verbal comms

Auditing

Quality program knowledge

Education

Bachelor’s degree in related field

Tools

SAP

Imagesite

AAR exposure

Job description

Job Purpose

The Quality Assurance Engineering Supervisor works within the operations environment to control and maintain all aspects of the quality assurance program such as: facilitating continual education of production and QA personnel; ensuring activities meet all internal and external customer requirements; supervising the Quality team on day-to-day support of operations; establishing and monitoring facility quality metrics; and championing problem solving activities through a structured format.

Req ID

12264BR

Job Purpose

The Quality Assurance Engineering Supervisor works within the operations environment to control and maintain all aspects of the quality assurance program such as: facilitating continual education of production and QA personnel; ensuring activities meet all internal and external customer requirements; supervising the Quality team on day-to-day support of operations; establishing and monitoring facility quality metrics; and championing problem solving activities through a structured format.

Req ID

12264BR

City

Muncie

State

Indiana

Company Description

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting‑edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Key Job Elements

• Ensure safe work procedures are followed by all employees;
• Assess potential safety problems and take preventative action;
• Review safety incidents and act to prevent future occurrences;
• Ensure quality procedures, work instructions, and inspection operating instructions are followed;
• Follow up and assist internal and external customers with quality‑related problems;
• Own Voice of Customer interactions and facilitation;
• Lead and assist in corrective action;
• Assess potential problems and take appropriate action;
• Verify suspect supplier parts to print; disposition on rework / scrap components
• Follow up on clean points from supplier;
• Schedule and allocate manpower to adhere to Master Scheduling production plan;
• Prioritize workflow;
• Arrange to have vendor on site for containment activities as necessary;
• Assess and manage manpower requirements;
• Develop/implement ideas that encourage innovation and continuous improvement;
• Establish a working relationship and resolve employee complaints on a timely basis;
• Utilize timekeeping system to track and schedule payroll related information for QA team;
• Facilitate growth of QA associates;
• Facilitate weekly communications with Quality Team;
• Own and administer plant-wide Layered Process Audit system;
• Perform audits and work on special projects as required.

Education / Training

• Bachelor’s degree (in related field preferred) and at least five (5) years of quality and supervisory experience.

Qualifications And Experience

• Experience working with a quality program compliant with ISO or AAR;
• Root cause problem solving and containment activity experience;
• Effective written and verbal communications skills;
• Auditing experience to a Quality Management System.

Preferred experience includes

• FMEA, DOE, SPC, Kaizen, APQP, or other manufacturing quality tools and measurements;
• Lean Manufacturing;
• Production Systems implementation;
• Locomotive Operations;
• SAP, Imagesite;
• AAR exposure.

Benefits

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs
• Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.
• Subject to position, eligibility, and plan guidelines. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job Category

Quality

PRS Facility Location

Muncie, IN Locomotive - 293