QA Engineer - Salesforce

PDS Inc, LLC; Scottsdale (AZ); On-site; USD 85,000 - 115,000; Full time

Job summary

PDS Inc. is seeking a QA Engineer to support a Salesforce SOX redesign impacting CCaaS and CRC platforms. The role focuses on developing test plans, designing detailed test cases, and executing manual and automated tests across SaaS, websites, and databases.

Strong SQL, API testing with Postman/SoapUI, and Agile experience are essential. The candidate will track defects, assist with regression and end-to-end testing, and collaborate with development teams to ensure quality in a fast-paced

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience in software testing in an Agile environment with strong testing methodologies.
• Strong analytical and problem-solving skills to identify and address issues.
• Experience writing and modifying SQL queries.

Responsibilities

• Test Planning: Develop comprehensive test plans based on project specifications and requirements.
• Test Case Design: Create detailed, comprehensive, and well-structured test cases and test scripts.
• Test Execution: Execute manual and automated tests to ensure functionality, usability, and performance.
• Defect Tracking: Identify, document, and track defects, and work with development teams to prioritize and resolve issues.
• Regression Testing: Perform regression testing to ensure new features do not impact existing functionality.
• End-to-End Testing: Perform End-to-End testing across SaaS systems, Websites and Databases.

Skills

Testing methodologies

Agile experience

Attention to detail

Communication

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Postman

SoapUI

Test management systems

Version control

SQL

Job description

QA Engineer Compensation: DOE

PROJECT INFORMATION: This position will be supporting the Salesforce SOX redesign effort impacting our CCaaS and CRC platforms. The project involves the migration from CX SVC to CIT connectors and aligns with our broader AI initiatives.

PRINCIPAL RESPONSIBILITIES

• Test Planning: Develop comprehensive test plans based on project specifications and requirements.
• Test Case Design: Create detailed, comprehensive, and well-structured test cases and test scripts.
• Test Execution: Execute manual and automated tests to ensure the functionality, usability, and performance of software applications.
• Defect Tracking: Identify, document, and track defects, and work with development teams to prioritize and resolve issues.
• Regression Testing: Perform regression testing to ensure that new features and enhancements do not negatively impact existing functionality.
• End-to-End Testing: Perform End-to-end testing across many systems in our environment including SaaS systems, Websites and Databases.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Previous experience in software testing or quality assurance in an Agile environment, with a strong understanding of testing methodologies and processes.
• Strong analytical and problem-solving skills to identify and address issues effectively.
• Experience writing and modifying SQL queries.
• Experience using Postman and SoapUI to test API functionality.
• Excellent communication skills to collaborate with team members and communicate testing status and results.
• High attention to detail to identify and document defects accurately.
• Proficiency in using testing tools and technologies, including test management systems, version control,

PREFERRED QUALIFICATIONS

• Experience testing Salesforce
• Experience with Automation technologies like Cucumber and Selenium

We look forward to reviewing your application. We encourage everyone to apply - even if every box isn’t checked for what you are looking for or what is required.

PDSINC, LLC is an Equal Opportunity Employer.