QA Engineer for AI-Powered Power Platform

Floating Dots; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Floating Dots SRL is seeking two QA Engineers for a six-month project to assure the quality of AI-enabled IT Service Management solutions built on Microsoft Power Platform and Copilot Studio. You will collaborate with Product Owners and developers on test planning, manual and automated testing, and release sign-off readiness.

Responsibilities include reviewing stories, designing test plans, and building regression suites for Power Apps, Power Automate, and Dataverse, plus validating Copilot

Qualifications

• 3–6 years of QA experience, including 1–2 years on Power Platform solutions.
• Familiarity with Copilot Studio and testing conversational or GenAI solutions.
• Solid understanding of ITSM processes and platforms (e.g., ServiceNow, Jira Service Management).
• Test automation experience with Power Apps Test Engine, Playwright, Selenium or Postman.
• Experience with Agile / Scrum and Jira-based defect and test management.
• Strong written and verbal English communication.

Responsibilities

• Review user stories and acceptance criteria with Product Owners, identifying gaps and testability risks.
• Design and run test plans, test cases and regression suites for Power Apps, Power Automate, and Dataverse components.
• Test Copilot Studio agents: conversations, intents, accuracy, and safeguards.
• Validate end-to-end ITSM scenarios including incidents, requests, changes, and knowledge.
• Build and maintain automated tests (regression, API, UI) as the solution matures.
• Log, triage and track defects in Jira, verify fixes and report quality metrics.
• Support UAT with test data and consolidated feedback.
• Contribute to release readiness with test summaries and go/no-go input.

Skills

QA experience (3-6 yrs)

Power Platform

Copilot Studio testing

ITSM knowledge

Test automation

Agile / Scrum

Jira

English communication

Education

ITIL v4 Foundation

ISTQB Certification

Microsoft Certifications (PL-900/PL-200/AI-900)

Tools

Power Apps Test Engine

Playwright

Selenium

Postman

Jira

Job description

Floating Dots SRL is seeking two QA Engineers for a six-month project to assure the quality of AI-enabled IT Service Management solutions built on Microsoft Power Platform and Copilot Studio. You will collaborate with Product Owners and developers on test planning, manual and automated testing, and release sign-off readiness.

Responsibilities include reviewing stories, designing test plans, and building regression suites for Power Apps, Power Automate, and Dataverse, plus validating Copilot